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| Oman Air - Tanzania |
Jobs in Tanzania 2025: New Job Opportunities at Oman Air - Tanzania 2025
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Oman Air - Tanzania Jobs 2025 OVERVIEW
2 New Jobs at Oman Air - Tanzania February 2025 - Various Posts
VACANCIES ANNOUNCEMENT
Agent Reservation & Ticketing (ZNZ)
Job type: Full-time
About the job
1. Role Objective
• To effectively handling ticketing, reservation system and telephone sales and provide service to Oman Air Passengers and Travel Agents.
• Work closely with R&T Supervisor/sales teams, District Sales Manager and/or Country Manager to provide business support across all Oman commercial related areas where required.
2. Duties and Responsibilities
Area of responsibility
1- Ensure inbound calls are proactively managed in a timely and courteous manner and with professionalism.
2- Establish and maintain good, professional working relationship with guests of Oman Air and travel agents.
3- Provide Oman Air guests and travel Agents all services in line with company standards, policies, and procedures.
4- Work in close co-operation with airport teams to minimise impact of disruption on customers and technical support.
5- Follow up with stakeholders in various internal departments on any pressing issues surrounding business continuity.
6- Additional sales support related activities covering support of one or more of the following areas: Schedule Changes, BSP Refunds, Frequent Flyer Membership activation, EC261 support, General Trade communication, Groups Support & Post related Feedback from guests.
7- To carry out any other duties assigned by management.
MINIMUM EDUCATION, QUALIFICATIONS & SKILLS
Education & Experience -
Agent Reservation & Ticketing - DAR
Job type: Full-time
About the job
1. Role Objective
• To effectively handling ticketing, reservation system and telephone sales and provide service to Oman Air Passengers and Travel Agents.
• Work closely with R&T Supervisor/sales teams, District Sales Manager and/or Country Manager to provide business support across all Oman commercial related areas where required.
2. Duties and Responsibilities
Area of responsibility
1- Ensure inbound calls are proactively managed in a timely and courteous manner and with professionalism.
2- Establish and maintain good, professional working relationship with guests of Oman Air and travel agents.
3- Provide Oman Air guests and travel Agents all services in line with company standards, policies, and procedures.
4- Work in close co-operation with airport teams to minimise impact of disruption on customers and technical support.
5- Follow up with stakeholders in various internal departments on any pressing issues surrounding business continuity.
6- Additional sales support related activities covering support of one or more of the following areas: Schedule Changes, BSP Refunds, Frequent Flyer Membership activation, EC261 support, General Trade communication, Groups Support & Post related Feedback from guests.
7- To carry out any other duties assigned by management.
Education & Experience :
Agent Reservation & Ticketing (ZNZ)
Job type: Full-time
About the job
1. Role Objective
• To effectively handling ticketing, reservation system and telephone sales and provide service to Oman Air Passengers and Travel Agents.
• Work closely with R&T Supervisor/sales teams, District Sales Manager and/or Country Manager to provide business support across all Oman commercial related areas where required.
2. Duties and Responsibilities
Area of responsibility
1- Ensure inbound calls are proactively managed in a timely and courteous manner and with professionalism.
2- Establish and maintain good, professional working relationship with guests of Oman Air and travel agents.
3- Provide Oman Air guests and travel Agents all services in line with company standards, policies, and procedures.
4- Work in close co-operation with airport teams to minimise impact of disruption on customers and technical support.
5- Follow up with stakeholders in various internal departments on any pressing issues surrounding business continuity.
6- Additional sales support related activities covering support of one or more of the following areas: Schedule Changes, BSP Refunds, Frequent Flyer Membership activation, EC261 support, General Trade communication, Groups Support & Post related Feedback from guests.
7- To carry out any other duties assigned by management.
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MINIMUM EDUCATION, QUALIFICATIONS & SKILLS
Education & Experience -
- Two years college diploma in any discipline OR having IATA/Sabre/Galileo/Amadeus certificate with Secondary School certificate.
- Required: Proficient in English (Spoken & Written) Desirable: Additional Language skills.Proficient in MS OfficeGood Communication/Interpersonal skillsAdvanced GDS skills and technical knowledge and understanding
- Business Understanding General understanding of the role is desirable
Agent Reservation & Ticketing - DAR
Job type: Full-time
About the job
1. Role Objective
• To effectively handling ticketing, reservation system and telephone sales and provide service to Oman Air Passengers and Travel Agents.
• Work closely with R&T Supervisor/sales teams, District Sales Manager and/or Country Manager to provide business support across all Oman commercial related areas where required.
2. Duties and Responsibilities
Area of responsibility
1- Ensure inbound calls are proactively managed in a timely and courteous manner and with professionalism.
2- Establish and maintain good, professional working relationship with guests of Oman Air and travel agents.
3- Provide Oman Air guests and travel Agents all services in line with company standards, policies, and procedures.
4- Work in close co-operation with airport teams to minimise impact of disruption on customers and technical support.
5- Follow up with stakeholders in various internal departments on any pressing issues surrounding business continuity.
6- Additional sales support related activities covering support of one or more of the following areas: Schedule Changes, BSP Refunds, Frequent Flyer Membership activation, EC261 support, General Trade communication, Groups Support & Post related Feedback from guests.
7- To carry out any other duties assigned by management.
Education & Experience :
- Two years college diploma in any discipline OR having IATA/Sabre/Galileo/Amadeus certificate with Secondary School certificate.
- Required: Proficient in English (Spoken & Written) Desirable: Additional Language skills.Proficient in MS OfficeGood Communication/Interpersonal skillsAdvanced GDS skills and technical knowledge and understanding
- Business Understanding General understanding of the role is desirable
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