9 New Jobs at NMB Bank Plc December 2024 - Various Posts

NMB Bank Plc

Jobs in Tanzania 2024: New Job Vacancies at NMB Bank Plc 2024

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NMB Bank Plc Jobs 2024

VACANCIES ANNOUNCEMENT

9 New Jobs at NMB Bank Plc December 2024 - Various Posts

E-Learning Advisor (Fixed Term – 2 Years) (2 Position(s))
Job Location : Head Office
Job Purpose:
Partner with Subject Matter Experts (SMEs) and HRBPs to support the analysis, scoping of development needs, identify solutions, design and develop learning solutions, monitor and evaluate different learning solutions put in place.

Main Responsibilities:

• Work in a collaborative team environment and use proven instructional design methodologies to analyze learning needs; design and develop content; define measurement strategies and assess the effectiveness of learning programs.
• Work with subject matter experts to prepare and enhance learning materials according to NMB's established frameworks of learning design.
• Create engaging learning course content with supporting media including audio, video, animations and graphics.
• Outline the concept for a course or curriculum, defining (needs for) the course medium, content delivery, assessments, accompanying materials, and complementary learning approaches.
• Apply adult learning principles to instructional design when creating and sourcing engaging and effective learning content.
• Manage LMS functions which include monitoring course content, course approvals, and evaluation processes ensuring processes are completed within given timeframes.
• Define project schedules and manage multiple projects simultaneously.
• Work collaboratively with the ICT department to set and maintain security roles and access levels.
• Develop quality assurance plans by conducting intensive analysis, identifying critical control points, monitoring procedures, corrective actions related to e-learning utilization.
• Generate, analyze, and distribute data reports to the Training & Development Steering Committee, Alliance departments and other Alliance staff, as needed.
• Present in a classroom and online setting to ensure that Banking technical and soft trainings are completed in accordance with standards and regulations
• Provide Support, mentorship, train new and existing employees to a new skills or business systems to existing employees.

Knowledge and Skills:

• Proficiency with web development tools and learning technologies (Articulate storyline, Camtasia studio, Adobe captivates and Lectora inspire)
• Ability to develop interactive multimedia content such as video, audio, animations, text, and graphics.
• Strong knowledge of instructional design principles and methods
• HR Metrics and Reporting formats
• Thorough knowledge of and proficiency in the use of Windows based PC system, a range of software packages, including Microsoft Word, Excel, Outlook, and PowerPoint, and Abode Acrobat Professional.
• Monitoring, assessments, and evaluation
• Proficiency in data analysis tools
• Business acumen
• Strong verbal and written communication skills.
• Presentation skills
• Organizational, Facilitation and Stakeholder management skills

Qualifications and Experience:

• Bachelor's degree in ICT Mediated Content Development, Multimedia Technologies and Animations or related specialization.
• At least 1 year experience in Learning and Talent Development /Training or similar roles.
• Experience in development with eLearning tools such as Captivate, Articulate Studio/Storyline, Adobe Photoshop/Illustrator, Animate CC and Software technologies such as HTML5, CSS and JavaScript.

Job closing date : 03-Jan-2025

Zone Systems Administrator (Fixed Term – 2 years) (1 Position(s))
Job Location : Head Office
Job Purpose:
Perform daily maintenance, monitoring, and support of NMB working tools at Head Office and branches, quality assurance of work done by suppliers and service delivery that meet and exceed business and customers' expectations (availability, recoverability, security and continuous improvement).

Main Responsibilities:

• Daily and scheduled maintenance of Branch user working tools ( Desktops, Laptops, Teller Printers, MFP's, Desktop Printers, Flatbed scanners, Cheques Scanners, CCTV gargets, Agri-vouchers scanners, forex boards, Note Machines Counting, Sorting, Banding & Strapping Machines), Electric power systems (Generators, Uninterruptible Power Supply - UPS, Stabilizers, Inverters, Solar / Wind Power systems, etc.), Self Service terminals (Onsite & Offsite ATMs, Branch POS terminals, Merchant and Agents POS terminals, etc.).
• Perform daily morning checks for all the branches within your zone and resolve/escalate all the problems that require maintenance.
• Updating and maintenance of Asset Management database, current inventory, disposal process and managing the life cycle of branch working tools every six months.
• Resolution and closure of support working tools incidents and problems logged into Service manager from branches/head office ensuring SLA(s) and customer expectations are met.
• Attend to all planned maintenance activities such as preventive and corrective maintenance of working tools.
• Supervise vendors (Quality Assurance) on site when conducting planned and unplanned maintenance of working tools to ensure quality of the completed job (good workmanship) at the shortest possible duration to avoid unnecessary delays at a minimum disruption of customer service and cost effectiveness.
• Ensure that daily, weekly, and monthly statistics, status reports, and graphical aids are completed and continually modified to meet the needs of the department.
• Provide first-aid / basic troubleshooting training to two Branch IT Champions that will be identified at every branch. The Branch IT Champions will be the first contact points for Zone Systems Administrator regarding all ICT systems incidents and problems.
• Escalate and closely follow-up with Second level support (respective Head Office ICT section), and 3rd level support (system vendors) for all branch IT systems incidents and problems which cannot be resolved by him / her.
• Daily follow-up to ensure that all PCs and laptops are protected with the latest NMB standard security controls.
• Plan and carry out all his/her duties in the area (branch visits, etc.) in good order of priority and cost-effective manner.
• Prepare and submit the list of obsolete, end of life equipment and computers for donation quarterly. Ensure all items are rechecked to avoid disposing of equipment that is still fit for use. Facilitate the sign off from the zonal level.
• Responsible for installation and configuration of ATMs and monitoring the performance/UPTIME of zone.

Knowledge and Skills:

• Technical knowledge of banking IT systems used in branches.
• Ability to work in a fast-changing banking service environment.
• Ability to provide basic user training to branch staff.
• Ability to provide basic technical training to branch IT champions.
• Strong knowledge of head office working tools and other computer peripherals.
• Commitment to the values of integrity, accountability, transparency, scientific rigor, and drive
• Positive self-esteem, confident, good oratory, and communication skills.
• IT systems troubleshooting skills.
• Must be committed to self-development and be enthusiastic about acquiring new skills and embracing new technologies.
• Time planning, organizing and logistics skills.
• ICT Service Management skills (ITIL) will be an added advantage.
• Networking skills (CCNA)
• A self-starter Ability to work on own initiative, prioritize work with minimum supervision and work under pressure.
• Ability to quickly understand new technologies' benefits and how these may impact current business practices.
• Ability to present technical data in a comprehensive, yet clear manner.
• Technical interaction with vendors, contractors, and other stakeholders.

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Qualifications and Experience:

• Bachelor's degree or its equivalent in ICT engineering discipline.
• Certification in any IT systems (e.g., Cisco, Microsoft, etc.) will be an added advantage.
• At least 3 years of relevant work experience in banking IT systems support.

Job closing date : 02-Jan-2025

Assistant Relationship Manager; Agri Retail (Fixed Term – 2 Years) (1 Position(s))
Job Location : Head Office
Job Purpose:
To support Relationship Managers in maintaining and strengthening client relationships.
Support Agri Retail team in terms of pre and post approval credit processes, as well as coordinate Agri Retail reports, including analysis, interpretation, and recommending appropriate solutions to improve processes and portfolio quality.

Main Responsibilities:

• Prepare offer letters and other mortgage documents while ensuring approval conditions are captured and liaise with Credit/Legal departments on the same.
• Provide day-to-day assistance to clients, addressing their inquiries and solving any issues that arise
• Perform secretarial duties in departmental meetings and ensure timely execution of agreed actions.
• Prepare necessary reports and documents for internal and external stakeholders including Bancassurance, Credit, Quality Assurance, Auditors and BOT examiners etc.
• Assist in managing client accounts, including monitoring account activities and transactions
• Prepare periodic reports on the quality of Agri Retail loan portfolio, compliance to post approval credit conditions and documentation for management and respective forums/committees.
• Monitor loan, overdraft and off-balance accounts via daily reports and liaise with Relationship Managers on expiring, non-performing and over-limit facilities for corrective actions.
• Act as a liaison between the client and the Bank, ensuring smooth and effective communication.
• Liaise with Relationship Managers to ensure borrowers' credit documentations such as insurance policies, valuation reports, land rent receipts and interim/annual reviews are done and kept up to date.
• Liaise with Relationship Managers and branches to ensure accounts in arrears have a proper action plan including reminder letters, demand notices, rescheduling, restructuring etc.
• Assist Relationship Managers in onboarding new clients, making sure the process is seamless and all necessary information is collected and processed appropriately.
• Daily review of ‘unauthorized overdraft accounts, arrears and repayment due between' reports and follow up with Relationship Managers and branches to ensure borrowers adhere to their loan repayments dates and overdraft limits.
• Daily review of arrears report and liaise with relationship managers to ensure all accounts with over 90 days in arrears have been downgraded to Special Assets Management (SAM) for recovery actions.
• Conduct market research to provide insights and support the Relationship Managers in crafting strategies that benefit clients.

Knowledge and Skills:

• Excellent communication skills (both written and spoken) in English & Swahili.
• Sound understanding of Business Banking products and services.
• Knowledge of Core Banking Operating System (Flex cube) and Business Intelligence (BI) system.
• Strong computer skills proficient in outlook, word, excel & power point.
• Excellent interpersonal and networking skills for both internal and external customers.
• Ability to effectively prioritize, manage multiple projects in a fast-paced environment and execute tasks in a high-pressure environment.
• Well-developed analytical, quantitative, and problem-solving skills.
• Independent, team player with ability to work under minimum supervision.
• Knowledge in reviewing and/or drafting legal contract

Qualifications and Experience:

• Bachelor's degree in Banking, Finance, Accounting, Economics, LLB and/or other related fields.
• One Year relevant experience in Retail Banking/Credit/Legal department.

Job closing date : 01-Jan-2025

Finance Analyst - Fixed Term (1 Year) (2 Position(s))
Job Location : Head Office
Job Purpose:
Responsible for day-to-day financial activities of the organization. Accurate recording and reporting of the Bank's transactions, proper budget control and monitoring and efficiency and effectiveness in processing payments.

Main Responsibilities:

• Manage financial resources and ensure that all financial transactions, systems and procedures comply with regulations, accounting principles, and standards.
• Responsible for financial analysis and reporting, taxation, insurance, credit control, accounts payable and receivable, inventory and cost control, and budgeting and forecasting.
• Advise the management on financial matters and the impact of laws and regulations on the organization.
• Work with Senior Finance Analysts to develop budgets, understand financial reports, and manage day-to-day reviews of general ledgers.
• Review and monitor Cost center budgets and ensure monthly reports are shared with cost center owners and arrange meetings with Business/Cost center owners to discuss variances noted in their reports and instill a cost-conscious culture.
• Ensure timely payment of invoices and staff claims as per the agreed Turnaround Time and ensure records are safely kept for easy reference and audit trail.
• Ensure timely resolution of queries and complaints as per the agreed Turnaround Time including GL access and requests for refunds/reversals.
• Close follow up with respective Cost centers to ensure outstanding entries in Back-office suspense Accounts (Debit) are cleared as per the agreed Turnaround Time.
• Be available for any other duties related to finance and control as may be assigned from time to time by his/her supervisor.

Knowledge and Skills:

• Understanding of financial control and management, and the application of Bank's products, policies, and procedures.
• Technical Financial management, Accounting management; Computer literacy (MS Excel, Power Point, ERP systems), best practices in internal controls.
• Behavioural Information Monitoring, Decision Making, Communication, Customer Focus, Facilitating Change, Managing Work.

Qualifications and Experience:

• Bachelor's degree in Business studies, preferably Accountancy and Finance or related fields.
• Professional qualification (CPA, ACCA) will be an added advantage.
• At least 3 years' experience in Financial Accounting

Job closing date : 31-Dec-2024

Senior Specialist Rehabilitation (2 Position(s))
Job Location : Head Office
Job Purpose:
Responsible for providing support in assessing and managing troubled loans and other exposures which require a high degree of attention to minimize risks, prevent losses and restore profit through rehabilitation, restructuring.

Main Responsibilities:

• Act as a point of contact for the SAM team throughout Early Warning Lists (EWL) accounts to discuss specific problems and recommend solutions or strategies in acting capacity in the absence of the SAM Team Leader.
• Responsible for determining the objectives, strategies and actions that need to be adopted to address business risk issues, reduce the bank's risks, and achieve long-lasting turnaround solutions so that the customer can be returned to Relationship Management in the business departments
• Maintain and preserve bank income streams where a turnaround can be achieved on special asset through rehabilitation.
• Support Senior Manager, Wholesale Recoveries & Restructuring and lead discussions with Relationship Managers to identify risks, business risk and critical issues for specific customers. Lead proactive formulation and implementation of strategies to mitigate such risks.
• Actively manage customers, through customer visits, to ensure business and banking risk issues are addressed in a timely manner.
• Manage partnerships with business units and the credit department leading to close collaboration and early identification of stressed assets.
• Give professional business support aimed at resolving challenges faced by stressed clients.
• Monitor customers' progress by appraising results revealed by their reporting packages, reviewing / quantifying business and Bank risk.
• Analyze / appraise lending propositions, customers' plans / strategies and budgets & cash flow sensitivity analysis.
• Act as a reference point for customer relationship and credit teams for discussions on specific cases or where more general inputs from a SAM Unit “specialist” is required.
• Conduct detailed negotiations with customers, sometimes in conjunction with Business Relationship Managers, regarding the agreement to, and implementation of strategy e.g. new lending propositions, terms and conditions of continuing Bank support etc.
• Manage relationships with customers in a manner which, through professional communication of often uncomfortable messages, increases customer satisfaction and enhances the NMB Brand.
• Transfer account responsibility out of restructuring/rehabilitation team when appropriate, possibly to the recovery Team.
• Manage all transactions associated with the normal operations of the accounts managed by the unit.
• Manage suspended interest and provisions
• Identify risk skills gaps within the team members, communicate and meet identified training needs by effective coaching and counseling.
• Provide assistance and advice to team members on formulating strategies regarding more complicated accounts in their own portfolios.

Knowledge and Skills:

• Business understanding of the bank's loan products, and end-to-end credit process.
• Good knowledge of the local legal system, insolvency law and security issues, and the options available to the bank.
• Technical Bank credit policies, procedures and systems, Credit Appraisal, Restructuring, Computer skills
• Behavioural Coaching, communication, influencing, managing relationships, negotiation, time management, self-directed work, promoting a risk management culture, performance management

Qualifications and Experience:

• Bachelor's degree in Banking/Commerce/Accounting/Economics/Finance or related fields.
• ACCA, or equivalent professional qualification will be an added advantage.
• Banking experience of at least 5 years preferably in Special Asset Management, Business Support, or Rehabilitation Unit in a Commercial Bank, with Asset management exposure.
• Experience in both corporate customers' relationship management and credit risk analysis.
• Experience in dealing with senior management of corporate entities

Job closing date : 27-Dec-2024

Senior Manager; Business Liabilities (1 Position(s))
Job Location : Head Office
Job Purpose:
Responsible for growing Business Liabilities (Deposits) of Business Banking portfolio, advising the department on business strategy and guiding Relationship Managers/Business Bankers/Relationship Officers in recruiting business customers to ensure Business Liability portfolio growth to achieve overall deposit targets of the Department.

Main Responsibilities:

• Take a leading role in mobilizing deposits throughout the zone (covering Branches, Business Centre's, and Hubs)
• Take a leading role in guiding Relationship Managers/Business Bankers/Relationship Officers in growing and mobilizing deposits from MSME segment.
• Advise the Head of Business Banking on different strategies relating to Business Banking development and growth.
• Proactively advise the Head of Business Banking on diversifying source of funds through development partners including trust accounts, borrowings and proceeds from bond issuance.
• Actively build capacity of Relationship Managers through on-going mentoring and support to encourage business growth and business liability portfolio.
• Actively seek to improve customer experience through digitization of payment/collection platforms.
• Monitor departmental budgets, ensuring Relationship Managers sales targets are achieved within reasonable timelines.
• Prepare budget and projections for the Business deposits portfolio. The budget to include the list of existing, prospective customers to benefit from business products and other cross-sell bank's products.
• Prepare budgets for business banking events and coordinate with branch network on the execution of these events
• Follow up with Relationship/Business Managers on execution of potential pipelines Liabilities to become successful deals.
• Proactively engage with external stakeholders by strengthening business partnerships from various business associations and manage top depositor's business relationship.
• Proactively engage with other internal stakeholders (Marketing/PR/Card Business/Compliance/Quality & Control/other business unit) to provide support in coordination of business events and customers engagement.
• Coordinate with Relationship Managers in organizing business banking events, sponsorship events and campaigns.
• Represent NMB in all customer forums and ensure the best relationship between NMB and customers in the zones through networking and excellent service.

Knowledge and Skills:

• Strong sales management skills.
• Good customer relationship and sound understanding of bank's products, policies, and procedures.
• Knowledge of Flex cube and Bank procedures.
• Excellent Client Management skills.
• Strong networking and interpersonal skills.
• Conversant with standard computer applications (Excel, Word, and Access).
• Good communication and presentation with high proficiency in the use of (English and Kiswahili).
• Good business management, time management, leadership, coaching, and team building skills.

Qualifications and Experience:

• Bachelor's Degree in Finance, Accounting, Banking, Economics, and/or other related fields
• MBA will be an added advantage.
• A minimum of 6 years' experience in a Business Banking/Corporate Banking relationship management role.
• Experience in managing a team of Relationship Managers/Relationship officers.
• Experience in handling payment/collection projects through digitization.
• Experience in managing sector associations, SACCOS, and NGOs partnerships.

Job closing date : 26-Dec-2024.

NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.

NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
Only shortlisted candidates will be contacted.
Go to our Homepage To Get Relevant Information.
ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.

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