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| Mwanga Hakika Bank Limited (MHB) |
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Mwanga Hakika Bank Limited (MHB) Jobs 2024RELATIONSHIP MANAGER
About the job
JOB PURPOSE
Responsible for growing both Assets (Loans) and Liabilities (Deposits) from Clients, advise the branch/ department on business strategy and provide guided leadership to the Relationship Officers/Bank Officers in canvassing business from Customer to ensure portfolio/ business growth.
SUMMARY OF THE KEY DUTIES AND RESPONSIBILITIES
Responsibilities
KEY COMPETENCIES REQUIRED AND ACADEMIC BACKGROUND
A: Required Qualifications
B: Required Experience:
C: Required knowledge and skills
This is Full-time Job, To submit your application, please follow the link provided below.
Relationship Manager at Mwanga Hakika Bank Ltd September 2024
Job type: Full-timeAbout the job
JOB PURPOSE
Responsible for growing both Assets (Loans) and Liabilities (Deposits) from Clients, advise the branch/ department on business strategy and provide guided leadership to the Relationship Officers/Bank Officers in canvassing business from Customer to ensure portfolio/ business growth.
SUMMARY OF THE KEY DUTIES AND RESPONSIBILITIES
Responsibilities
- Pro-actively managing and developing effective client relationships, identifying and managing solutions to meet a wide range of client needs, and promoting products and service
- Generating and growing revenue streams through effective client management
- Developing a comprehensive understanding of the clients financial needs and demonstrating strong product and service knowledge to match the banks offering with the client’s needs
- Generating new client acquisitions and selling products to new clients; liaising with the sales team to ensure the quality of leads referred is to the required standard
- Conducting KYC reviews and risk assessments associated with on-boarding new clients
- Overseeing the credit risk associated with assigned client relationships
- Coordinate with Relationship officers/Branch Manager to prepare appropriate financial structure for managing risks and realizing economic value
- Proactively engage with other stakeholders of the bank to ensure the portfolio is maintained to the highest standard.
- Maintaining and updating accurate client information; taking ownership of client service requests and inquiries
- Making proactive client calls and responding swiftly to client requests
- Working with other Relationship officers to enhance the service offered and improve revenue generation
- Preparing presentations to senior management to appraise them of new business development plans and strategies
- To ensure the performance criteria ratio is maintained within the acceptable risk level.
- To accept cash or money orders deposited by customers, credit customers’ accounts, and issue receipts and statements
- Facilitate payment of money to or credit accounts for customers according to advice slips, cheques, or other banking documents, and debit appropriate accounts
- conduct foreign currency transactions as requested by customers
- To balance cash
- identify customer needs and refer customers to appropriate banking services and specialists
- Handling any inquiries and resolving customer complaint
- To open and close accounts as per Customer request
KEY COMPETENCIES REQUIRED AND ACADEMIC BACKGROUND
A: Required Qualifications
- Bachelor’s degree in Business Administration, Marketing, Banking and Finance, or any other relevant fields.
- MBA will be an added advantage
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B: Required Experience:
- 3 to 5 year’s experience in Corporate Banking.
C: Required knowledge and skills
- Sound knowledge of the MHB’s products and offerings.
- Good communication and presentation skills.
- Share valuable and understandable information on products and services.
- Engages in regular traffic-building activities that reinforce personal expertise and MHB brand.
- Core real relationships with the clients.
- Balances dedication to clients with objectivity and independence.
- Able to earn trust in relationships with clients by consistently demonstrating integrity.
- Honesty, consistency, reliability and professional competence.
This is Full-time Job, To submit your application, please follow the link provided below.
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