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Jobs in Tanzania 2024: New Job Vacancies at l&M Bank (T) Limited 2024
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l&M Bank (T) Limited Jobs 2024Card Operations ManagerHow to Apply:
This is Full-time Job, To submit your application, please follow the link provided below.
Card Operations Manager at I&M Bank (T) Limited September 2024
Card Operations
· Dar es salaam
Job Type: Full-time
Job Purpose
Manager Card Operations of Banks/'s card products in line with the Bank’s overall strategy.
Key Responsibilities/Tasks
Operations:
· Process Card related transactions e.g. such as verification in the core banking and related systems.
· Manage Visa card settlement (locals and internationals) and mobile banking related transactions
· Manage prepaid Visa (MasterCard)
· Liaise with relevant vendors in resolving as cards and issues.
· Manage card ordering process e.g. upload of card data, receiving from vendors and dispatching to branches
Compliance:
· Ensure effective implementation of Bank’s operations, procedures and policies regarding card products
Customer Service:
· Attend to customer/branch queries/complaints related to alternate channels
Risk Management:
· Coordinate the review of risk control self-assessments (RCSA) for cards in liaise with Senior Manager Centralized Operations and Head of Risk and perform monthly and quarterly testing of indicator (KRI), RCSA process.
· Develop, update and maintain risk procedures and systems with respect to risk identification, risk assessment, risk monitoring, risk mitigation strategies and risk reporting.
· Ensure effective adoption and utilization of risk management tools
· Drive remediation of risk management exceptions identified during audit or risk reviews
· Promote risk management culture
Audit Compliance:
· Respond to Audit (internal and external) queries related to alternate channels
Regulatory Compliance:
· Manage regulators’ queries related to alternate channels in coordination with branches
Administration:
· Provide management reports to senior management for board updates e.g. sales and performance reports in regard to products under card
· Work in liaison with ICT to ensure system uptime to support business and availability
· Support the head of operations in preparing ABC related budget for board approval by providing inputs
· In charge of overall card staff management e.g. day to day supervision, leave management, training, mentoring, coaching, performance appraisal etc. within the unit
· Perform any other duties as may be assigned by the immediate supervisor from time to time
Skills, Knowledge and Abilities
· Analytical skills
· Presentation skills
· Knowledge in Microsoft applications
· Communication skills
· Interpersonal skills
Read Also:
Academic / Professional Qualifications
· Bachelor’s degree in business administration or any other related field
Working Experience Required
· A minimum of 5years of working experience at Manager/Senior Officer level
· Dar es salaam
Job Type: Full-time
Job Purpose
Manager Card Operations of Banks/'s card products in line with the Bank’s overall strategy.
Key Responsibilities/Tasks
Operations:
· Process Card related transactions e.g. such as verification in the core banking and related systems.
· Manage Visa card settlement (locals and internationals) and mobile banking related transactions
· Manage prepaid Visa (MasterCard)
· Liaise with relevant vendors in resolving as cards and issues.
· Manage card ordering process e.g. upload of card data, receiving from vendors and dispatching to branches
Compliance:
· Ensure effective implementation of Bank’s operations, procedures and policies regarding card products
Customer Service:
· Attend to customer/branch queries/complaints related to alternate channels
Risk Management:
· Coordinate the review of risk control self-assessments (RCSA) for cards in liaise with Senior Manager Centralized Operations and Head of Risk and perform monthly and quarterly testing of indicator (KRI), RCSA process.
· Develop, update and maintain risk procedures and systems with respect to risk identification, risk assessment, risk monitoring, risk mitigation strategies and risk reporting.
· Ensure effective adoption and utilization of risk management tools
· Drive remediation of risk management exceptions identified during audit or risk reviews
· Promote risk management culture
Audit Compliance:
· Respond to Audit (internal and external) queries related to alternate channels
Regulatory Compliance:
· Manage regulators’ queries related to alternate channels in coordination with branches
Administration:
· Provide management reports to senior management for board updates e.g. sales and performance reports in regard to products under card
· Work in liaison with ICT to ensure system uptime to support business and availability
· Support the head of operations in preparing ABC related budget for board approval by providing inputs
· In charge of overall card staff management e.g. day to day supervision, leave management, training, mentoring, coaching, performance appraisal etc. within the unit
· Perform any other duties as may be assigned by the immediate supervisor from time to time
Skills, Knowledge and Abilities
· Analytical skills
· Presentation skills
· Knowledge in Microsoft applications
· Communication skills
· Interpersonal skills
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Academic / Professional Qualifications
· Bachelor’s degree in business administration or any other related field
Working Experience Required
· A minimum of 5years of working experience at Manager/Senior Officer level
This is Full-time Job, To submit your application, please follow the link provided below.
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