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| NMB Bank Plc |
Jobs in Tanzania 2024: New Job Vacancies at NMB Bank Plc 2024
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NMB Bank Plc Jobs 2024Job Location : Head Office, Hq
Job Purpose:
Work closely with branches and Head Office departments to provide leadership and guidance on all control issues, coordinate remediation, ensure accounts opened are KYC compliant as well as safeguarding the bank against fraud, income leakage and misappropriation by ensuring robust and effective controls while overseeing the management of Retail loan portfolio.
Main Responsibilities:
Strategic Focus
- Ensure sound Information risk, governance & control environment within the branch network function through proactive identification, review and monitoring of risk and governance issues.
- Ensure integrity of business continuity management and reconciliation principles, methodologies, and strategy within the business.
- Ensure End to end management of Risk Control Assessment (RCA) framework for Retail Banking are relevant, current and that the controls established are complied with.
- Ensure snap checks are carried out effectively and are linked to RCA.
- Attend Disciplinary and Anti-Fraud meetings.
- Provide clear, regular, comprehensive reporting on branches' risk and control' performance to the Chief Retail Banking.
- Spearhead holistic digestion for all branch Audit reports by internal auditors, external auditors, and BOT bank examiners by analyzing the findings into People, Process and System and ensuring the root causes are identified and closed timely by respective Branch Managements and/or respective support departments at HO and subsequently realize Audit, Regulatory & Governance requirements.
- Ensure loan portfolio quality is within acceptable risk levels.
- Stimulate lending risk awareness and adherence to lending processes, procedures and policies, controls and lending governance by Branch Managers, Business Centre Managers, Relationship Managers and Relationship Officers.
- Ensure end to end credit delivery process is working properly through recommending standardization of processes and procedures, recommending to management on changes to improve efficiency, accountability, and alignment among stakeholders.
- Analyze Risk Events recorded in the system monthly to identify control lapses and put in place preventative and remediation actions.
- Drive relationship with the Forensics and investigation unit to understand the causes and culprits of fraud, gain advice, and/or participate in Management decisions on the best way possible to handle and avoid recurrence of such fraud incidences.
- Institute desired controls, such as checks and balances, on various operations/processes especially those perceived as higher risk.
- Participate in quality assessment of operation projects prior- and post- launch.
- Inspire and lead team to deliver exceptional performance and levels of Service to all branches by ensuring staff understand the context of their role (job profiles) in relation to the department and NMBs strategy.
- Empower the branch Quality Assurance Team to act as a think tank for advising the management team on controls improvement aspects, loan processes, documentation, and cost saving initiatives within Retail banking.
- Accountable for effective resource planning, management, reporting and coordination of projects/initiatives to deliver change in line with availability and business requirements.
- Monitor the implementation of poor performance policy by ensuring all poor performing staff are managed through performance improvement plans (PIPs)
- Build and develop a high performing team through embedding performance development culture.
- Determine and manage Training & Development Needs Analysis and Succession plans for direct reports.
- Create an environment to empower and motivate staff and ensure they are recognized through our approved NMB recognition schemes.
- Change Management and ensuring that issues are addressed.
- Ensure that branches are operating at an optimal level and have sufficient manpower for efficiency and controls.
- Implement control processes to ensure that all elements of operational risk e.g., fraud, follow up long outstanding items, effective training to stakeholders, audit recommendations are managed effectively.
- Contribute to the development and implementation of policies covering reconciliation of Internal accounts transactions for Retail Banking.
- Ensure branches have the adequate working tools and all new outlets meet control standard required.
- Work closely with third parties as deemed appropriate to mitigate risks to the bank and customers.
- Oversee the co-ordination and execution of periodic testing of control practices surrounding various bank operations through reviews, and challenging and approval of plans, scope, reports, and courses of action.
- Initiate or advise process owners in developing, reviewing, and implementing process manuals (policy documents and procedure manuals/user guides)
- Promote operational quality and control through awareness trainings/coaching to stakeholders to improve best practice.
- Monitor customer satisfaction through feedback and decreasing trends of outstanding and other operational issues/incidents (control side)
- Agree targets and take accountability for the overall achievement of performance objectives for the Internal Controls, Information Risk & Governance teams in terms of Employee satisfaction, Customer experience, Cost performance, and Risk & rigor management.
- Ensure full compliance, provide oversight as well as monitor the implementation of various Consumer Protection requirements across business area/Unit.
Knowledge and Skills:
- Business understanding of retail banking, its related risk and governance.
- Excellent knowledge credit procedures, policies, standards, and financial markets
- Sound knowledge of Retail banking loan products, Retail Banking process, banking regulations, markets, and environments.
- Interpersonal skills/relationship management, negotiation and influencing skills at a senior level.
- People management and team building
- Performance management
- Ability to influence.
- Business management
- Coaching
- Presentations and Communication skills
- Planning and organizational skills
- Excellent analytical abilities
- Project Management skills
- Time management
- PC skills
- Report writing
- Passionate about operational risk
- Highest integrity, moral and ethics.
Qualifications and Experience:
- Bachelor's degree in business related fields.
- Master's degree will be of an added advantage
- Risk Management certifications will be of an added advantage.
- Minimum of 10 years' experience in a Governance and Control role preferably in Banking and Finance Industry, 5 of which being at a senior level in a reputable financial Institution.
- Experience in building and developing high performance teams.
Senior Manager; Operational Risk (Products and Change Projects) (1 Position(s))
Job Location : Head Office, Hq
Job Purpose:
Responsible for risk assessment and management activities, particularly regarding new products and change projects. Conduct detailed analyses of bank operations to maintain a low-risk control environment. Collaborate effectively within the risk department to promote a risk-aware culture throughout the bank.
Main Responsibilities:
- Develop and maintain a robust operational risk management framework tailored to new products and change projects, ensuring compliance with regulatory standards.
- Conduct comprehensive risk assessments for new products and change initiatives, identifying potential operational risks and proposing effective mitigation strategies.
- Analyze data to identify risk trends, control weaknesses, and recommend improvement plans aimed at reducing operational losses.
- Generate regular risk reports, providing insights and recommendations regarding the banks operational risk profile and overall strategic outlook.
- Conduct post-mortem reviews of all issued products, identifying emerging risks for management consideration, and tracking relevant mitigations with stakeholders.
- Stay up to date on industry best practices, regulatory developments, and emerging risks in the operational risk management field.
- Lead and facilitate risk-related training and awareness programs for staff, including the development and delivery of risk management policies and procedures.
- Represent the operational risk management function in senior-level meetings, including risk committee meetings, and provide insights and recommendations on the banks operational risk profile.
- Ensure timely escalation and reporting of risk events by collaborating closely with business units and provide post-incident support to analyze root causes and implement corrective actions.
- Develop dashboard for strategic supporting on operational risk.
- Cultivate strong relationships with business units and key stakeholders, serving as a trusted advisor on operational risk matters related to new products and change projects.
- Collaborate with business units to develop and implement effective risk mitigation strategies aligned with the banks risk appetite and overall objectives.
- Provide guidance and support on risk management policies and procedures, ensuring their effective implementation and adherence.
- Facilitate risk-related discussions and decisions, including risk assessments, reporting, and mitigation strategies, fostering a culture of risk awareness and accountability.
- Provide regular status updates to business units on risk management initiatives and progress and identify opportunities for improvement. Provide strategic leadership and direction to the operational risk management function, ensuring that it supports the banks overall risk management strategy.
- Mentor and develop junior operational risk management staff, providing guidance and support as needed.
Knowledge and Skills:
- In-depth knowledge of retail and commercial banking products, risk management tools and methodologies, and operational processes.
- Expertise in analyzing and reporting on key areas of concern through the use of MI.
- Ability to apply risk skills and expertise across various business processes.
- Advanced knowledge of risk principles, processes, and techniques, including relevant regulatory frameworks and legislation (e.g. Basel II, COSO, etc.).
- Strong risk management and control skills, including risk assessment, auditing, and control design.
- Excellent communication and influencing skills, with the ability to engage staff at all levels.
- Facilitation and team leadership skills.
- Critical thinking and problem-solving abilities.
- Excellent customer service skills.
- Effective time management and organizational skills.
- Strong collaboration and teamwork abilities.
- IT proficiency, including Microsoft Excel and other data analysis tools.
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Qualifications and Experience:
- Bachelor's Degree in finance, economics, or risk management or related field.
- Good understanding of banking systems, processes, risks, and controls.
- Certification in Professional Risk Management or a willingness to obtain it.
- Additional relevant certifications, such as PRINCE2 or Six Sigma.
- Minimum of 7-10 years of banking experience, with a focus on risk management or audit.
- Substantive experience in a financial services business or professional services firm.
- Proven track record of managing stakeholders at all levels and leading teams.
- Demonstrated experience in multiple parts of the risk process, such as audit, compliance, regulation, risk control, and operations.
- Experience in leading and managing teams.
Job closing date : 23-May-2024
Senior Manager; Credit Risk (Wholesale & Business Banking) (1 Position(s))
Job Location : Head Office, Hq
Job Purpose:
Responsible for wholesale and Business Banking portfolio in safeguarding compliance in lending practice and assist to limit credit risk exposure within acceptable parameters with reference to Enterprise Risk Management Framework (ERMF) per 2nd line of defense point of view.
Main Responsibilities:
- Drive and support the identification, assessing, monitoring, and reporting bank's Credit Risks relating to Wholesale and Business banking business segments from a second line perspective on a regular basis.
- Facilitate scheduled and event triggered respective Credit Portfolio reviews, ensure adequate and effective processes and procedures for identification of early warning signs, assess root-cause, engage respective stakeholders, agreed remedial actions and timelines as well as ensure closure of agreed remedies.
- Oversee trade finance portfolio to manage and other special projects including syndicated loans, high value corporates deal and ensure adequate credit risk and other associated risks are well identified, appraised, and sufficiently mitigated to sustain portfolio quality of the bank.
- Leading the Credit Risk assigned staff, while managing their performance, develop and implement training and development plans to ensure their performance is aligned with business goals and objectives.
- Drive and support the identification, assessing, monitoring, and reporting bank's credit risk environment from a second line perspective on a regular basis.
- Perform scheduled and event triggered Branch reviews and find all early warning signs prompt, assess root-cause, engage respective stakeholders, agreed remedial actions and timelines. This will include end to end credit process/ functions relating to assigned portfolio as per Credit Risk Annual plan, Strategy and Combined Assurance Plan
- In consultation with other stakeholders, conduct thorough performance reviews of all credit related products within assigned portfolio and present comprehensive report to right forums on prompt manner.
- Follow-up and engage action owners to ensure prompt and adequate closure of all agreed actions/ remedies such that risk management strategy remain adequate and effective. Timely escalate deviations to right forums for right decisions and enhanced oversight.
- Give inputs and take part in periodic reviews of all credit and credit risk related governance documents including but not limited to policies, manual, risk appetite statement, combine assurance plan, operating modal, risk registers, annual plan, credit risk strategy, TORs etc.
- In consultation with Head Credit Risk, partnering with the Credit Department and assigned business segments on credit risk matters to ensure business growth is balanced with risk management and controls.
- Establish adequate/effective controls and monitoring processes for end-to-end collateral reviews and management process to ensure proper management of the same as fallback position for credit facilities.
- Assist Head Credit Risk to ensure submission of correct and prompt reports to Risk Management forums and other stakeholders (within agreed/ specified timelines), highlighting performance against defined credit quality parameters. Review reports, RCC, MARCC, BARCC and other required reports and submissions.
- Be credit risk champion in assigned business segments process and projects related activates and ensure credit risk interest is well considered. Give feedback to Head Credit Risk from time to time to ensure sufficient alignment.
- Develop, implement, and check the Unit's business plans, BSC, and ensure PMS and staff welfare including leave management are observed sufficiently as per HR guidance.
- Support stakeholders to adhere to bank's lending governing documents through coaching/knowledge sharing to reduce/manage credit risk through booking credits according to approved limits, pricing, tenors, security documents etc.
- Ensure approval terms both precedence and subsequent are adequate, effective, monitored and complied, together with clear oversight by management. This will include exceptions granting process.
- Provide motivational and inspirational leadership to the team and communicate clear performance expectations. Identify skills gaps and ensure proper training, coaching and mentorship programs.
- Monitor, measure and report about the efficacy of the bank's credit risk internal controls. including showing clear lines of accountability and authority to ensure effective credit risk management process.
- Stand in for Head Credit Risk (as the case may be) and ensure all other tasks assigned from time to time are delivered promptly and adequately per expectation of management.
Knowledge and Skills:
- Extensive knowledge and experience on trade finance products such as Export Letters of Credit, Import Letters of Credit, Documentary Collection, Bills, all types of Guarantees, Standby Letters of Credits and Trade Loans etc end-to-end process flow.
- Wider understanding of the Enterprise Risk Management Framework for the Bank and lines of defence phenomena.
- In depth understanding of all Wholesale Banking and Business Banking Credit related products and services including key sectors contributing to these portfolios.
- Desired knowledge on entire credit activities value chain (especially for Wholesale & Business Banking) including but not limited to origination, appraisal, approval, documentation and limits capturing & maintenance, monitoring, Special Assets Management.
- Desired knowledge in the multisectoral aspects and key Risks within assigned portfolio including concentrations, structural and other dynamics, and related laws in Tanzania.
- Excellent knowledge of banking operations and financial markets in Tanzania and other interrelated counterparties including applicable statutes, laws, regulations, and guidelines that govern banking and lending activities.
- Strong computer skills proficient in outlook, word, excel and power point presentations.
- Managerial and leadership skills (analytical, conceptual and resourcefulness)
- Strong interpersonal and networking skills for both internal and external stakeholders.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
Qualifications and Experience:
- Bachelor's Degree in Banking, Business Administration, Accounts and Finance, Accounting, Commerce, or Economics or other relevant fields of study.
- Master's degree in the related fields will be an added advantage.
- Minimum of Eight (8) years' working experience in a Bank or financial Institution or any closely related environments.
- At least five (5) years in Credit Risk Management, Wholesale Banking/ Credit or Originations.
- Experience in Project appraisal for lending will be an added advantage.
Job closing date : 22-May-2024
NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.
NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
Only shortlisted candidates will be contacted
ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.
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