MUV Group Tanzania |
MUV Group Tanzania Jobs, 2023
Company Overview:
MUV Group is a dynamic and rapidly growing organization committed to creating top notch solutions for clients across the board. We pride ourselves on delivering high-quality services and maintaining a vibrant, supportive work environment.
Qualifications and Skills:
Executive Assistant
Job Title: Executive Assistant
MUV GROUP
Reports To: Managing Director
Role Overview:
As an Executive Assistant, you will play a crucial role in providing high-level support to the Managing Director, ensuring the smooth operation of various administrative tasks.
You will be responsible for managing essential documents, coordinating departmental activities, overseeing financial matters for the Airbnb department, and managing travel arrangements for the Managing Director.
Key Responsibilities:
Qualifications and Skills:
Customer Service Representative
Customer Service Representative at MUV Group
Job Title: Customer Service Representative
MUV GROUP
Reports To: Executive Assistant, Managing Director
Job Summary:
We are seeking a dedicated and dynamic Customer Service Representative to manage and ensure the smooth operation of our Airbnb properties. The successful candidate will be responsible for handling inquiries, managing bookings, and providing exceptional customer service to our guests. Additionally, this role involves overseeing property readiness, supplies, and maintaining a strong online presence through social media engagement.
Key Responsibilities:
Qualifications and Skills:
Education and Experience:
Working Conditions:
Administration Manager at Restaurant, Bar, and Club
Administration Manager at Restaurant, Bar, and Club at MUV Group
Job Title: Administration Manager at Restaurant, Bar, and Club
MUV GROUP
Reports To: Managing Directors
Job Summary:
We are seeking a proactive and experienced Administration Manager to oversee the administrative operations of our dynamic Restaurant, Bar, and Club establishment. The successful candidate will be responsible for ensuring the efficient functioning of day-to-day administrative activities, compliance with HR policies, maintaining essential licenses, and fostering a cooperative environment for our employees and the business.
Key Responsibilities:
Employee Time Management:
Additional Responsibilities:
Inventory and Supply Management: MUV Group is a dynamic and rapidly growing organization committed to creating top notch solutions for clients across the board. We pride ourselves on delivering high-quality services and maintaining a vibrant, supportive work environment.
Business Development Manager
Business Development Manager at MUV Group
Job Title: Business Development Manager
MUV GROUP
Reports to: Managing Director
Overview:
We are seeking a dynamic and results-driven Business Development Manager to join our team. The successful candidate will be responsible for driving sales and marketing efforts for our branded materials and paper cups, while effectively managing clients, overseeing factory staff, and ensuring efficient order fulfillment.
Key Responsibilities:
Sales and Marketing:
Additional Responsibilities (as required by the position):
Market Analysis and Strategy: Business Development Manager at MUV Group
Job Title: Business Development Manager
MUV GROUP
Reports to: Managing Director
Overview:
We are seeking a dynamic and results-driven Business Development Manager to join our team. The successful candidate will be responsible for driving sales and marketing efforts for our branded materials and paper cups, while effectively managing clients, overseeing factory staff, and ensuring efficient order fulfillment.
Key Responsibilities:
Sales and Marketing:
- Develop and execute sales strategies for branded materials and paper cups.
- Identify and engage potential clients, nurturing relationships to drive sales growth.
- Plan and execute marketing campaigns to promote products effectively.
- Manage a portfolio of clients, ensuring exceptional service delivery and client satisfaction.
- Supervise and coordinate factory staff to ensure efficient production and timely order fulfillment.
- Provide guidance and support to the team for optimal performance.
- Maintain proper scheduling for the delivery of orders, ensuring accurate and timely delivery.
- Communicate effectively with relevant departments to streamline the order process.
- Handle orders efficiently, ensuring accuracy and prompt follow-through.
- Coordinate with internal teams to meet client requirements effectively.
Additional Responsibilities (as required by the position):
- Conduct market research to identify new opportunities and market trends.
- Develop and implement strategic plans based on market analysis.
- Identify potential partners or collaborators to expand product reach and distribution.
- Negotiate and establish beneficial partnerships or collaborations.
- Assist in developing budgets, sales forecasts, and financial planning.
- Monitor and analyze sales metrics to ensure alignment with targets.
Qualifications and Skills:
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Proven experience in sales, business development, or a similar role.
- Excellent communication, negotiation, and interpersonal skills.
- Strong leadership and team management capabilities.
- Proficiency in sales and CRM software is advantageous.
- Ability to work in a fast-paced and dynamic environment.
- Fluency in written and spoken Swahili and English
Executive Assistant
Job Title: Executive Assistant
MUV GROUP
Reports To: Managing Director
Role Overview:
As an Executive Assistant, you will play a crucial role in providing high-level support to the Managing Director, ensuring the smooth operation of various administrative tasks.
You will be responsible for managing essential documents, coordinating departmental activities, overseeing financial matters for the Airbnb department, and managing travel arrangements for the Managing Director.
Key Responsibilities:
- Brela, TRA Documents and Government Liaison:
- Consolidate and manage all Brela documents and government-related paperwork.
- Ensure regular follow-ups and keep all necessary documentation in order.
- Staff Coordination:
- Oversee and manage activities across different departments, ensuring operational efficiency.
- Act as a point of contact for staff-related queries, facilitating a cohesive working environment.
- Airbnb Department Support:
- Coordinate the monthly payment process for staff in the Airbnb department.
- Compute and manage the total monthly bookings and expenses for the Airbnb department.
- Oversee the social media pages for the airbnb and content posted on a timely manner
- Property Maintenance:
- Ensure all Airbnb properties are well-maintained and in pristine condition for guest satisfaction.
- Travel Management:
- Manage the travel needs of the Managing Director, including booking flights, hotel reservations, and ground transportation as required.
Qualifications and Skills:
- Proven experience in an executive assistant or administrative role.
- Strong organizational and multitasking abilities with excellent attention to detail.
- Proficiency in managing documents and liaising with government offices or regulatory bodies.
- Knowledge of financial processes, preferably related to managing expenses and payments.
- Excellent communication and interpersonal skills, capable of coordinating activities across different departments.
- Familiarity with travel arrangements, including flight and hotel bookings.
- Proficiency in relevant software and tools for administrative and organizational tasks.
- Fluent in Swahili and English – spoken and written
- A Law degree is an added advantage.
Customer Service Representative
Customer Service Representative at MUV Group
Job Title: Customer Service Representative
MUV GROUP
Reports To: Executive Assistant, Managing Director
Job Summary:
We are seeking a dedicated and dynamic Customer Service Representative to manage and ensure the smooth operation of our Airbnb properties. The successful candidate will be responsible for handling inquiries, managing bookings, and providing exceptional customer service to our guests. Additionally, this role involves overseeing property readiness, supplies, and maintaining a strong online presence through social media engagement.
Key Responsibilities:
- Respond to Airbnb Queries and Accept Bookings: Handle inquiries, manage bookings, and provide timely and detailed responses to guests interested in the properties.
- Guest Check-In and Ongoing Support: Ensure a seamless check-in process for guests and maintain regular communication to ensure their stay is satisfactory.
- Supplies Management: Maintain adequate supplies for guest requirements during their bookings, ensuring a comfortable and pleasant stay.
- Property Readiness: Ensure that the apartments are prepared, cleaned, and in optimal condition for guest arrivals.
- Procurement and Market Runs: Responsible for airbnb procurement, including conducting market runs to acquire necessary supplies for the properties.
- Utilities Management: Ensure uninterrupted access to essential services such as electricity (luku), internet, and DStv subscription for the properties.
- Social Media Management: Manage and maintain active engagement on social media pages, respond to inquiries, and maintain a positive online presence for the properties.
- Ad Hoc Responsibilities: Willingness to undertake any other duties as required by the Executive Assistant or Managing Director to support the effective operation of the properties.
Qualifications and Skills:
- Excellent communication and customer service skills.
- Strong organizational and time-management abilities.
- Proven ability to handle multiple tasks and work independently.
- Proficiency in managing social media platforms.
- Reliable and detail-oriented with the ability to maintain a high standard of property readiness.
- Fluent in English and Swahili – both written and spoken
Education and Experience:
- Experience in customer service, property management, or hospitality is preferred.
- Familiarity with Airbnb procedures and platforms is an advantage.
Working Conditions:
- The role may require irregular hours and weekend availability to cater to guest needs.
Administration Manager at Restaurant, Bar, and Club
Administration Manager at Restaurant, Bar, and Club at MUV Group
Job Title: Administration Manager at Restaurant, Bar, and Club
MUV GROUP
Reports To: Managing Directors
Job Summary:
We are seeking a proactive and experienced Administration Manager to oversee the administrative operations of our dynamic Restaurant, Bar, and Club establishment. The successful candidate will be responsible for ensuring the efficient functioning of day-to-day administrative activities, compliance with HR policies, maintaining essential licenses, and fostering a cooperative environment for our employees and the business.
Key Responsibilities:
Employee Time Management:
- Ensure all employees arrive punctually, follow proper check-in/check-out procedures, and maintain accurate attendance records.
- Ensure that employees adhere to company HR policies, conduct, and ethical standards.
- Manage and oversee all necessary licenses and permits to ensure compliance with local regulations and legal requirements.
- Collaborate with facility management to secure approvals for events, ensuring smooth coordination and adherence to regulatory guidelines.
- Maintain a harmonious relationship with facility management to ensure that employees comply with building regulations and foster a respectful environment.
- Collaborate with HR consultants to prioritize staff welfare, maintain compliance with labor laws, and proactively address any personnel-related concerns to support a healthy work environment.
Additional Responsibilities:
- Coordinate with relevant departments to manage and maintain inventory, ensuring adequate stock levels.
- Support in the implementation of training programs and professional development activities for employees.
Qualifications and Skills:
- 3 years of proven experience in administrative management, preferably in the hospitality industry.
- Strong understanding of HR policies, labor laws, and administrative procedures.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficient in Computer use and relevant software applications.
- Detail-oriented with a proactive approach to problem-solving.
- Fluent in English and Swahili – both spoken and written
- Bachelor’s degree in Business Administration, Human Resources, or related field is an added advantage.
Application Process:
Interested candidates meeting the above criteria are requested to submit their Resumes/CVs to: cv@muvgroup.com before the application deadline of November 08th, 2023.
MUV Group is an equal opportunity employer. We welcome and encourage diversity in the workplace and do not discriminate based on race, gender, religion, or other personal characteristics.
Thank you for considering joining our dynamic team. We look forward to reviewing your application.
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