Thursday, 15 June 2023

Chargeback Analyst at ABSA Bank Limited Tanzania June, 2023

  AjiraLeo Tanzania       Thursday, 15 June 2023
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AJIRA LEO TANZANIA
ABSA Group Limited
Jobs in Tanzania 2023: New Job Vacancies at ABSA Group Limited, 2023

ABSA Group Limited Jobs, 2023
About Us
Truly African
We are a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth, investment management and insurance.

Absa Group Limited is listed on the JSE and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 41 000 employees.
Absa Group Limited is listed on the JSE and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 41 000 employees.
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We own majority stakes in banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, the Seychelles, South Africa, Tanzania (ABSA Bank in Tanzania and National Bank of Commerce), Uganda and Zambia. We also have representative offices in Namibia and Nigeria, as well as insurance operations in Botswana, Kenya, Mozambique, South Africa, Tanzania and Zambia.

Chargeback Analyst

Chargeback Analyst at ABSA Bank Limited Tanzania June, 2023
remote type
Full time
locations Absa House - ABT
time type Full time
job requisition id R-15953822

Bring your possibility to life! Define your career with us
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.

Job Summary
To provide specialist advise & support in the maintenance & analysis of banking activities & initiatives in order to provide accurate reports & information to relevant stakeholders, through the execution of predefined objectives as per agreed SOPs. Selecting this role has a compensation & benefit impact in Tanzania. Please contact Reward for details.
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Job Description
To manage the Cards Operation Processes at the back end with the main function being to:
  • Performing cards Scheme settlements (VISA, MASTERCARD, AMEX and UPI)
  • Responsible for the analysis on scheme Performance & MI
  • Supporting and advising business on related charges, interchanges, fees and other income lines
  • Participate in all cards related projects and UAT.
  • Handling Chargebacks, Re-presentments and other cards related disputes.
  • To support other card operations activities
  • Responsible for the control and monitoring of cost elements within the unit.
  • Responsible for the integrity of the quality and service in the appropriate unit to ensure no lapses.
  • Establish and maintain effective working relationship with internal and external customers.
  • Ensure that service levels are maintained and adhered to.
  • To direct and motivate staff.
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Absa Values
Absa’s Values and Behaviours represent the set of standards which governs the actions of all of us who work for the bank and against which the performance of every one of us in Absa are being assessed and rewarded:
• I drive high performance to achieve sustainable results
• I’m obsessed with customer
• I have an African heartbeat
• I believe our people are our strengths

Education
  • Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
Deadline: 2023-06-19.
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