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Jobs in Tanzania 2022: New Job Vacancies at VisionFund
International (VFI) 2022
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VisionFund
Tanzania Microfinance Bank Ltd (VFT MFB) Jobs 2022VisionFund Tanzania Microfinance Bank Ltd (VFT MFB) formerly known as SEDA is a fast growing and reputable Micro Finance Bank (MFB), has a loan book of TZs. 17 billion and 30,000 customer base, more that 5,000 of them being small holder farmers.
VFT-MFB is seeking to employ a dynamic and committed Tanzanian young men & women who have passion for people’s economic development to fill in the vacant positions detailed here below;
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VISION FUND TANZANIA MICROFINANCE BANK LTD
VACANCIES
VisionFund Tanzania Microfinance Bank Ltd (VFT MFB) formerly known as SEDA is a fast growing and reputable Micro Finance Bank (MFB), has a loan book ofTZs. I 7 billion and 30,000 customer base, more that 5,000 of them being small holder farmers. VFT-MFB is seeking to employ a dynamic and committed Tanzanian young men & women who have passion for people’s economic development to fill in the vacant position detailed here below;
Customer Service Officer
Position: Customer Service Officer
Work Reference No. 013/22
Reporting to: Business Centre Manager
Responsibility:
Provides support to Business Centre Manager in day to day activities related to data entry inVFT MFB system
Provide satisfactory customer service toVFT internal and external customers
Main tasks
Education & Experience:
Call Centre Officer
Work reference no. 011/22
Position: Call Centre Officer
Reporting to: Operations Manager
Responsibility
Call Center Officer is required to ensure maximum customer satisfaction by receiving customer calls and handling customer enquiries on time.
Main Tasks
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Education/Experience
Loan Officer
Work reference no. 010/22
Position: Loan Officer
Reporting to: Branch/Business Centre Manager
Responsibility
To build and maintain a high quality loan portfolio which involves identifying clients, implementing and managing a credit program within a designated operation area of VFT-MFB and in accordance to the set policy and procedures.
Main TasksPosition: Customer Service Officer
Work Reference No. 013/22
Reporting to: Business Centre Manager
Responsibility:
Provides support to Business Centre Manager in day to day activities related to data entry inVFT MFB system
Provide satisfactory customer service toVFT internal and external customers
Main tasks
- Attends customer inquiries
- Promotes/markets Savings. .
- Directs customers to respective officer or right channel
- Monitors/attends customers’ATM usage.
- Register and solve customers’ compliances.
- Pass right information to customers
- Issues marketing tools such as fliers to customers
- Ensure accurate data entry.
- Acknowledges bank correspondence.
- Sends disbursement sheet to Central Processing Center I I Post and receive the Business Centre Parcels..
- Does photo copy and printings.
- Keeps the Business Center stationeries.
- Keeps under safe custody all clients loan collaterals, files, documents and other valuable item
- Opens savings accounts
- Petty cash reimbursement/disbursement as per policy
- Effect cash and cheque payment s as per authorized, approved or request voucher
- Ensure payment of services delivery agents/partners e.g. bills, contractors, labour wages if any
- Purchases of office items e.g. water, sugar, utensils e.t.c
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CHECK SCHOLARSHIPS OPPORTUNITIES TO STUDY ABROAD CLICK HERE!Education & Experience:
- Bachelor Degree in Accounting,
- Must have a clear understanding of data entry and technology.
- Very good knowledge and comfort dealing with financial information..
- Very good analytical & reporting skills.
- Proficient in Microsoft office application
- Be a good leader.
- Very good communication and marketing skills (both written and verbal).
Call Centre Officer
Work reference no. 011/22
Position: Call Centre Officer
Reporting to: Operations Manager
Responsibility
Call Center Officer is required to ensure maximum customer satisfaction by receiving customer calls and handling customer enquiries on time.
Main Tasks
- To initiate reconciliation process by calling customers from customer suspense account for the customers paid via Mobile operators..
- To record customer inquiries & complains from outgoing calls and respond accordingly or assign responsible parties and follow-up response
- To collect exit customer feedback and customer satisfaction survey especially for drop-out customers with good repayment history.
- To conduct Disbursement tests before loan and/or after loan disbursement on sampling basis especially for loans above branch level.
- To report suspicious/alarming call findings to supervisor/Head of department.
- To conduct Delinquency test from CRM portal to establish if true and produce complied report to responsible parties and Management.
- To prepare weekly/monthly consolidated Customer feedback from outgoing calls, disbursement and delinquency test report for SMT.
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Education/Experience
- Bachelor Degree in Customer Relations, Business Administration, Human Resources or any related field.
- Must have a clear understanding of microfinance bank activities
- Very good knowledge and comfort dealing customers from diverse societies..
- Very good analytical & reporting skills.
- Proficient with Microsoft applications
- At least I (one) year experience in Call Centre operations.
Loan Officer
Work reference no. 010/22
Position: Loan Officer
Reporting to: Branch/Business Centre Manager
Responsibility
To build and maintain a high quality loan portfolio which involves identifying clients, implementing and managing a credit program within a designated operation area of VFT-MFB and in accordance to the set policy and procedures.
- Does client recruitment and orientation to VFT-MFB loan products and services.
- Process loan applications and do follow up on loan repayments.
- Provide quality and good customer service to clients this include business counselling.
Education/Experience
- Bachelor Degree in Marketing, Accounting, Business administration and Community Development.
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NEW TANZANIAN JOBS, INTERNSHIPS AND VOLUNTEERING OPPORTUNITIES 2022 (1,319 POSTS)Special / Personal Abilities
- Excellent character and unquestionable integrity
- Ability to do exact and detailed analysis for all loan applications.
- Good negotiation skills and highly determined to accomplish tasks.
- Good Oral and written communication skills.
- Must be a self-starter, highly motivated, organized, and detail-oriented.
- Model and demonstrates effective Christian leadership
- Motor cycle driving license
Personal Assistant
Work reference no. 012/22
Position: Personal Assistant
Reporting to: Chief Executive Officer
Responsibility
Provide full administrative and secretarial support to the CEO and ensure smooth management of day to day affairs, and most effective use of his/ her time. Handle sensitive and complex issues in a professional and objective manner and take initiatives as appropriate in CEO’s absence.
Main Tasks
- To manage CEO’s electronic diary and manage his calendar appointments accordingly
- To manage CEO’s travel arrangements for Business and personal activities.
- Ensure all incoming correspondences are dealt with by the CEO or other staff as appropriate.
- Maintain records of CEO’s contact, data management and filling
- Screen calls, inquiries and requests, and deal with them when appropriate.
- Organize meetings and ensure the CEO is well prepared for those meetings, prepare meeting agendas, pre-meeting briefings, meeting papers and minutes preparation.
- Produce documents, briefing papers, reports, presentations for the CEO and proof read all incoming & outgoing documents.
- Prepare CEO’s travel expenditure sheet and Per Diem retirements.
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Education/Experience
- Bachelor Degree in Customer relation, Business administration or any related field.
- Exceptional interpersonal and communication skills, Very good knowledge and comfort dealing visitors from diverse societies
- Very good analytical & reporting skills
- Ability to deal with sensitive information with discretion and maintain confidentiality
- Proficient with Microsoft applications
- At least I (one) year experience in the position
Business Centre Manager
Work reference no. 009/22
Position: Business Centre Manager
Reporting to: Regional Manager
Responsibility:
To develop business plan and annual work plan of the Business Centre and ensure an efficient performance of the Business Centre to achieve the set targets.To market VFT-MFB products and services & conduct market survey within the prescribed areas of operation.
Main tasks
- To ensure efficient performance of the Business Centre
- Ensures that the Business Centre meets or exceeds the targets as agreed upon the business plan.
- Chairs Business Centre Credit Committee and participates in evaluating, approving or rejecting loans according to policies.
- Implements policies, procedures and internal controls at the Business Centre.
- Oversees implementations of internal controls, audit issues and compliance at the Business Centre.
- Mentoring and coaching of staff and maintains a harmonious working relationship among the staff.
- Monitors staff performance and coordinates with P&C on performance management.
- Develop & maintains good working relations with staff, customer relationship and ensure customer satisfaction.
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Education/Experience
- Bachelor Degree in Economics, Marketing, Accounting and Business Administration.
- Very good knowledge of oral & written English.
- Very good analytical & reporting skills.
- Proficient with Microsoft applications
- 3 years’ experience Banking or Microfinance operations.
Mode of Application:
Interested and suitably qualified individuals should forward their application letter, attaching copies of their academic and professional certificates; detailed CV’s with three referees to; vftHRstaff@vftz.co.tz
The position should be the subject of the email application.
OR; through the postal address below:
The Chief Executive Officer,The application should reach the undersigned not later than 26th June, 2022.
VisionFund Tanzania Microfinance Bank Limited,
P.O. Box I 546,
Arusha TANZANIA
N.B. Only short-listed candidates will be contacted
Disclaimer
VisionFund Tanzania Microfinance Bank would like to inform the general public that it has not engaged any consultant/ agent to conduct recruitment on its behalf.
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