New Job Opportunity at First Class Africa (FCA) - Private Driver/Professional Chauffeur

First Class Africa (FCA)

Jobs in Tanzania 2020: Job Vacancies at First Class Africa (FCA), 2020

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Private Driver/Professional Chauffeur
First Class Africa (FCA) is the premier provider of African experience. At First Class Africa, we are a vibrant team who imagine and do things differently. We have re-imagined the African tourism and hospitality delivery model and are now seeking a highly regarded hands on General Manager to help execute the vision. First Class Africa is looking for an energetic, creative, entrepreneurial, trustworthy, passionate, highly committed, and experienced local Tanzanian General Manager. First Class Africa is headquartered in Dar Es Salaam, Tanzania with a sales team based in the United States of America (USA).
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Job Title: Private Driver
Start Date: As soon as possible
Salary: Very competitive monthly salary plus performance incentives
Location: Dar Es Salaam or Arusha

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Duties and Responsibilities:

• As a chauffeur, your responsibilities will include but not limited to:
• Professionally and safely drive clients around in a clean well-maintained company provided vehicle in consistency with company policies, practices, and procedures
• Exceed the expectation of discerning international clients itineraries from start to finish
• Greet clients and respond to inquiries in a professional and courteous manner
• Always ensure the safety of clients and offer them the highest level of customer care
• Open to accepting constructive feedback without taking it personally and continuously embrace learning opportunities
• Be extremely punctual by arriving at the client’s location on time
• Comply with traffic laws, placing the client’s safety above all else
• Provide passengers with assistance entering and exiting the vehicle and help them with any luggage
• Carefully lift, load/unload, and carry luggage (up to 25kgs) and other belongings of the passenger(s)
• Regulate vehicles lighting, and ventilating systems for the client’s comfort
• Vacuum and clean interiors and wash and polish exteriors of your assigned vehicle
• Must be able to work a varied schedule, including evenings, weekends, and holiday shifts
• Carry out regular checks on the vehicle before and after each day’s run
• Complete driver’s log, to include name, destination(s), kilometers, and time on daily basis
• Ensure proper maintenance and refuel vehicle as needed
• Help train new drivers
• May be asked to help plan itineraries and accompany client(s) for extended periods of time
• Maintain constant communication with the manager, notifying him/her of your location throughout the day
• Positive and professional attitude, staying nicely groomed, must wear standard uniforms, maintain a clean and polished professional appearance
• Able to make sound and quick decisions
• Actively look for ways to improve customer’s experience
• Perform other tasks as assigned by management

Education:

• A college degree or relevant training certificate in hospitality/professional driving will be considered

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Minimum Requirements

• At least 1-year of professional driving experience with clean driving record
• Track record of being a private driver (preferably in a hospitality setting) while displaying impeccable customer service skills
• A thorough type A personality (detailed, disciplined, rigorous) would be best suited to the job
• Familiarity with electronic devices such as smartphones and tablets
• Consistent punctuality with dependable attendance patterns is a must
• A history of experience within the maintenance and monitoring of vehicles
• Excellent time management skills, strong communication skills and ability to understand and follow verbal and written instructions
• Familiarity with routes and good sense of direction of all key destinations in Dar Es Salaam or Arusha
• Must have a current, relevant grade and valid Tanzania Driver’s License
• Ability to walk and stand intermittently for extended durations during the entire working period. Requires the ability to sit for extended periods of time while operating a motor vehicle
• Be able to handle conversational English
• Proven ability to read and interpret documents such as procedure manuals, work instructions etc.
• Ought to have sound state of mind and calm nature in a fast-paced high-pressured environment
• Able to complete routine reports and correspondence such as trip sheets or inspection forms
• Capable of working effectively, independently while meeting strict deadlines with little supervision/direction
• Team player with very strong work ethics
• As this position is key to providing the customer with an excellent service experience, the driver must demonstrate with both verbal and non-verbal actions; a) Friendliness, b) Willingness to service, c) Gratitude for using the FCA’s services for their transportation needs and d) High degree of professionalism. Candidates who have been driving for UBER for at least 1 year will also be considered.

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How To Apply
Please email your CV and cover letter in confidence to info@firstclass-africa.com with subject line: Private Driver. Only shortlisted candidates will be contacted
Closing date for Applications: 14th December, 2020.

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