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| ABSA Group Limited |
Jobs in Tanzania 2020: New Jobs Vacancies at ABSA Group Limited 2020
AJIRA TANZANIA 2020 / NAFASI ZA KAZI 2020
About Us
Truly African
We are a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth, investment management and insurance.
Truly African
We are a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth, investment management and insurance.
Absa
Group Limited is listed on the JSE and is one of Africa’s largest
diversified financial services groups with a presence in 12 countries
across the continent and around 41 000 employees.
Absa Group Limited
is listed on the JSE and is one of Africa’s largest diversified
financial services groups with a presence in 12 countries across the
continent and around 41 000 employees.Recommended:
We own majority stakes in banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, the Seychelles, South Africa, Tanzania (ABSA Bank in Tanzania and National Bank of Commerce), Uganda and Zambia. We also have representative offices in Namibia and Nigeria, as well as insurance operations in Botswana, Kenya, Mozambique, South Africa, Tanzania and Zambia.
Position: Head of Enterprise Operations and Service Delivery
Location: Absa House - ABT
Bring your possibility to life! Define your career with us
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Recommended:
CHECK SCHOLARSHIPS OPPORTUNITIES TO STUDY ABROAD CLICK HERE!
Job Summary
The Head of
Enterprise Operations directs all duties and functions of departments
under the role. Plans and accomplishes business objectives in line with
overall bank’s strategy. Being a Head of Enterprise Operations,
establishes standards for work-related policies and procedures as per
Enterprise Management Framework (EMRF).Job Description
This
role incorporates all aspects of contact with the Bank’s customers
through Customer Services, Service Quality, Cash management and Managing and Overseeing the centralised back office function, which includes:
Trade
Finance Operations which is In-country - Middle Office Markets and
Treasury PTS Operations Accountable and Owns FATCA process in-country
e2e. Commercial Operations which includes
Payments Operations – TAX payments, RTGS payments, TRO/TRI Payments
TACH Operations – Clearing, EFTs, Salaries processing, Bulk payments, Fees Collections
On-boarding Operations (Accounts, Loans, Maintenance, Merchants)
Cards
Operations – DD files and Settlements with Schemes including ATMs
settlements Managing the ELVIS operations which includes Falcon
Operations, Reconciliations, Payments and Customers Screening, Payments
Sanctions Screening Cash Distribution Centre including CIT services to
and from branches Managing Outsourcing relationships for ABT which are:
Records Management with TOP Archive the Depositing and Retrieval process.
BSSA – Credit Cards Operations
BSSA – Credit cards call centre
BSSA – Trade Operations
Offsite ATMs replacement – Security Group
Project to Outsource – CDC.
Managing
BI customer on-boarding and token initiation. Managing AIR Customers
on-boarding process All other operations related to Internal accounts
postings, Garnish orders by Courts, any requests related to Legal and
Law authorities i.e Police, PCCB, Court, Financial Crime Unit etc. All
MIs and Decks related to Operations including KPIs, KRIs and Dashboards.
- The Head of Enterprise Operations and Service delivery is responsible for all daily operations activities in the bank. The person oversees various bank operations and ensures all transactions run smoothly. The person also concentrates on improving the bank customer service record and intervening when problems arise. The Head of Enterprise Operations is Key Risk Owner of all Payments Operations in the bank from Branches, Digital Channels, Internal accounts transactions as well as ATMs transactions.
This role aims to be the SUCCESSOR of Chief Operating Officer hence needs to have understanding of all functions under COO.
Read Also:
Education
- Bachelors Degree and Professional Qualifications: Operations Management (Required)
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