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| Tanzania Electric Supply Company Ltd (TANESCO) |
PUBLIC SERVICE RECRUITMENT SECRETARIAT (PSRS)
Ref.No.EA.7/96/01/J/249 - 28th July, 2020
New Government Jobs Vacancies UTUMISHI at Tanzania Electric Supply Company Limited (TANESCO), 2020
NAFASI
ZA KAZI TANESCO 2020 | AJIRA MPYA TANESCO 2020 | NEW GOVERNMENT JOBS
2020 | AJIRA MPYA SERIKALINI 2020 | AJIRA MPYA UTUMISHI 2020 | JOBS
VACANCIES 2020
Overview:
The
Public Service Recruitment Secretariat (PSRS) is a government organ
with a status of independent Department established specifically to
facilitate the recruitment process of employees to the Public Service.
Public Service Recruitment Secretariat was established by the Public
Service Act No. 8 0f 2002 as amended by Act No. 18 of 2007, section
29(1)
Public
Service Recruitment Secretariat (PSRS) On behalf of Tanzania Electric
Supply Company Limited (TANESCO); Public Service Recruitment Secretariat
invites dynamic and suitably qualified Tanzanians to fill vacant posts;
Tanzania Electric Supply Company Limited (TANESCO)
Tanzania Electric Supply Company Limited (TANESCO) is a Parastatal
organization established by Memorandum and Articles of Association
incorporated in 26th November 1931 which established Tanzania Electric
Supply Company Limited (the then Tanganyika Electric Supply Company
Limited -TANESCO).
Recommended:
The Company generates purchases, transmits,
distributes and sells electricity to Tanzania Mainland and sells bulk
power to the Zanzibar Electricity Corporation (ZECO), which in turn
sells it to the Public in Islands of Unguja and Pemba. TANESCO owns most
of the electricity generating, transmitting and distributing facilities
in Tanzania Mainland with estimated population of 50 million.
65 JOB VACANCIES DETAILS - CUSTOMER CARE REPRESENTATIVES (CALL AGENTS)
Recommended:
Recommended:
PAST PAPERS ZA DARASA LA 7 MPAKA FORM SIX | ZIPO ZA NECTA NA MOCK 1988 - 2019. BONYEZA HAPA!
POST CUSTOMER CARE REPRESENTATIVES (CALL AGENTS) - 65 POST
POST CATEGORY(S) MARKETING,MEDIA AND BRAND
EMPLOYER TANZANIA ELECTRIC SUPPLY COMPANY LIMITED (TANESCO)
APPLICATION TIMELINE: 2020-07-28 2020-08-10
JOB SUMMARY NA
DUTIES AND RESPONSIBILITIES
i. To receive calls from customers and relay information to the recipient staff clearly, timely and perfectly;
ii. To register all customer complaints in the special register and TANESCO’S Service Delivery Management System (SDM);
iii. To properly record the time used to restore, repair, respond to customer complaints or breakdowns; and
iv. To handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
QUALIFICATION AND EXPERIENCE
POST CUSTOMER CARE REPRESENTATIVES (CALL AGENTS) - 65 POST
POST CATEGORY(S) MARKETING,MEDIA AND BRAND
EMPLOYER TANZANIA ELECTRIC SUPPLY COMPANY LIMITED (TANESCO)
APPLICATION TIMELINE: 2020-07-28 2020-08-10
JOB SUMMARY NA
DUTIES AND RESPONSIBILITIES
i. To receive calls from customers and relay information to the recipient staff clearly, timely and perfectly;
ii. To register all customer complaints in the special register and TANESCO’S Service Delivery Management System (SDM);
iii. To properly record the time used to restore, repair, respond to customer complaints or breakdowns; and
iv. To handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Recommended:
QUALIFICATION AND EXPERIENCE
- Form IV or VI plus Diploma either in Marketing, Business Administration (majoring Marketing) or Public Relations from registered and recognized Institution. Computer knowledge is compulsory;
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havent certificate
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