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AJIRA TANZANIA 2020 / NAFASI ZA KAZI 2020
Ajira Mpya Four Seasons 2020, Nafasi Za Kazi Four Seasons, Jobs In Tanzania 2020
ABOUT US
Dedicated to perfecting the travel experience through continual
innovation and the highest standards of hospitality, Four Seasons can
offer what many hospitality professionals dream of -the opportunity to
build a life-long career with global potential and a real sense of pride
in work well done.
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Position: Groups Coordinator (Tanzanian National)
Job ID: REQ10194904
Location: Serengeti
Type: Full Time
BASIC PURPOSE:
The
Reservations Group Coordinator acts as a liaison between Reservations,
Conference Sales, Conference & Catering Services, Finance,
Operations’ teams and the Meeting Planner/Contact.
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ESSENTIAL FUNCTIONS:
Coordinate
all group reservations (10 Rooms +)’ once confirmed by the Sales Teams.
Create new Booking Codes and modify existing Booking Codes to include
cancellations, date changes, block changes, rate changes and billing
changes Maintain blocks based on historical information and pick up
reports Monitor "trace" date on all groups Input rooming lists
accurately Review rooming lists prior to arrival for special requests,
spelling, duplicate profiles and billing instructions Ensure all VIP's
and Special Attention's are noted in the profile and Golden updated.
Attend Group Pipeline Meeting / Resume Meetings / Pre Con Meeting.
Prepare and communicate Group Resume/Group Action Plans in the Group pre
con meetings. Enter the pick up on Golden Sales & Catering once the
group checks out (until it is intergrated with Opera) Calculate
Attrition charges within 3 days of group departure. Liaise with all
appropriate departments regarding group needs. Answer general inquiries
typical of a reservations’ environment in a friendly, timely and
professional manner. Answer all incoming calls and return all messages
in a timely manner. Required to be the main contact person in the Lodge
for FAM trips. Prepare itineraries for all FAM trips and communicate the
same to all departments via email. Attend Weekly arrivals and Daily
power meetings as required. Be the main contact at the Lodge for all
wedding package inquiries. Coordinate with all departments in ensuring
the wedding ceremony is carried out at the Lodge. Required to focus on
providing outstanding service. Complete reservation transactions from
start to finish in the computer system. Conduct Site Inspections for
possible group leads and accounts from all segments at the property
level Respond properly in any hotel emergency or safety situation. Take
reasonable care to perform duties as instructed and to prevent injuries
to self and others. Report any safety maintenance of equipment. Identify
and report hazards. Follow all the Hotel Policies and Procedures
MODE OF APPLICATION: APPLY ONLINE
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