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| Barclays Bank |
Jobs in Tanzania 2020: New Jobs Vacancies at Barclays Bank Tanzania 2020
AJIRA TANZANIA 2020 / NAFASI ZA KAZI 2020
Position: Prestige Banker
Location: Iringa General Stores Branch-BBT
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Regionally relevant. Locally grounded.
With
a history of doing business in Africa for over a hundred years, we have
a presence across 12 countries in Africa. A career at Barclays Africa
promises opportunity and challenge - an opportunity to be part of an
organisation that is changing the future of banking, and the challenge
to drive the change and lead us into the future.
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Job Description
Customer
Experience support: Assist in the Customer Experience roll out of
various campaigns to drive customer service related matters. Keep an
evidence file up to date to substantiate adherence to the various
Treating Customers Fairly (TCF) principles for auditing purposes |
Customer Service Surveys: Ensure that data required by the survey house
is received on time and accurate. Review reports on problems identified.
Assist with the data extraction and administration of survey
information for annual Customer Service Measure (CSM) survey. |
Statistics: Collection and consolidation of weekly, monthly and
quarterly statistics. Track management expenses for Customer Experience
costs and expenses | Switchboard Operators Management: Support in the
operations of Customer Experience, and any other related matters such as
human resources and workforce planning | Events Management: Plan,
coordinate and execute events in driving a positive culture of Customer
Experience | Internal support: Provide additional support to the
Communication/Marketing areas
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Qualifications Bachelor's Degree
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MODE OF APPLICATION: APPLY ONLINE
About Us
Our Work Experience is the combination of everything
that's unique about us: our culture, our core values, our company
meetings, our commitment to sustainability, our recognition programs,
but most importantly, it's our people. Our employees are
self-disciplined, hard working, curious, trustworthy, humble, and
truthful. They make choices according to what is best for the team, they
live for opportunities to collaborate and make a difference, and they
make us the #1 Top Workplace in the areaAbout Us
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