We are continually striving to offer the best possible service to all
those who we serve, and we welcome all kind of feedback from you to tell
us how we are doing.
Read Also:
Your opinion
Your views are important to us. Express your opinion through es@tcu.go.tz or come physically to our office.
Compliments
We hope you will be pleased with the service you receive from us and
encourage you to tell us so. Feedback about what we have done well helps
us to understand how we have met your needs.
Read Also:
Complaints
However if you are not satisfied with the service you have received from
us or are unhappy with the conduct of any of our staff, you can make a
complaint. Registering your dissatisfaction helps us see where and why
we have failed to meet the high standards of service you expect from us.
It allows us to learn from our failings and improve the service we
provide to the people of Tanzania.
You can also register your complain through Suggestion Box located at the corridor of the TCU offices.
Read Also:
You can make a complaint about:
The service delivery of Commission - for example, you are dissatisfied
with the level of service you have received from an officer or member of
staff in the areas of Recognition and Equation of Qualifications,
Finance, Accreditation & Quality Assurance, and Customer care.
The inappropriate conduct of an officer or member of TCU staff - for
example, you believe that an officer has behaved inappropriately or
unfairly to you.
Recommended:
How To Confirm University For Multiple Selected Students?
To confirm your admission please follow the following steps:
1. Login to your admission profile in the admission system.
1. Login to your admission profile in the admission system.
2. Request a confirmation code through a link in your admission profile.
3. You will receive a SPECIAL CODE sent to you via SMS.
4. Enter the SPECIAL CODE you received into your admission profile to complete your confirmation.
Recommended:
No comments:
Post a Comment