AJIRALEO TANZANIA |
Jobs in Tanzania 2019: New Job Vacancies at TIGO Tanzania | August, 2019
AJIRA TANZANIA 2019 / NAFASI ZA KAZI 2019
Nafasi Za Kazi Tigo, Ajira Mpya Tigo, Tigo Tanzania Nafasi za kazi Tigo
Tanzania, Jobs in Tigo Tanzania, Ajira mpya Tigo Tanzania, Vacancies in
Tigo Tanzania
Position: Change and Configuration Supervisor - ( Tanzania )
JOB PURPOSE
Ensure that standardized methods and
procedures are used for efficient and prompt handling of all network
related changes (covering access, transmission core network, IT and
IN/VAS), in order to minimize the impact of change related incidents
upon service quality and consequently to improve the day-to-day
operations of the organization
THE WAY WE WORK
You are
open-minded, passionate and the way you work energizes others. You are
committed to the timely delivery of a job well done. You behave with
integrity and transparency.
CORE RESPONSIBILITIES
•The Configuration, Change & Release supervisor will be responsible for overseeing all Requests for Change (RFC)
•Establishment and running of a Change Advisor Board (CAB)
•Liaison
with the all stakeholder discipline to ensure that any change to the
infrastructure are brought under Change Management Control
•Establish the Change Models to facilitate minor changes without recourse to the CAB
•Reporting on change activity
•The
Configuration, Change & Release Manager will ensure standardize
methods and procedures are used for efficient and prompt handling of all
Changes to Configuration Items (CI) through effective Release
Management
•The overall goal being to minimize the impact of Change
related Incident upon Service quality and consequently to improve the
day to day operations Formulate long term strategic Service Improvement
Plans (SIPs) for the areas of Configuration, Change and Release
Management, developing business cases where necessary to improve
services, reduce costs, ensure business continuity, etc.
•Undertake
detailed analysis of complex service, covering a broad range of
technologies, to ensure that proposed change are safe and fit for
purpose, including comprehensive analysis of risk, business continuity,
impact and resource requirements.
•Coordinate services, implement and
monitor Release plans, including producing detailed timetables of
events and documenting action plans by individual sites
Recommended:
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QUALIFICATIONS,EXPERIENCE & COMPETENCIES
•Telecommunication or related engineering experiences (Mobile advantageous)QUALIFICATIONS,EXPERIENCE & COMPETENCIES
•Preferably eTOM or ITIL Certified
•4-5 Years’ experience in a similar role
•Project Management Foundation level qualified or ability to obtain qualification
•Demonstrable experience of management responsibilities e.g. staff, financial and delivery performance
•Demonstrated ability to interpret data to provide management recommendations
•Excellent Interpersonal and Communication skills (spoken and written)
•Analytical and Critical thinker
•Proven Leadership ability (lead, mentor, train)
•Fluent in English
Read Also:
NEW TANZANIAN JOBS OPPORTUNITIES 2019 (1,320+ POSTS)
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Only Successful Candidates will be contacted.
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