AJIRA TANZANIA 2019 / NAFASI ZA KAZI 2019
Position: 2nd Level Operations Specialist, Dar es Salaam
Job Description
Job Summary:
We
are now looking for a Second Level Operations Specialist that will be
responsible for the coordination, management, execution and reactive
maintenance activities that require a higher level of support than
offered by the 1st level Operations. This person shall ensure that the
services provided to customers are continuously available and performing
to Service Level Agreement (SLA) performance levels.
Recommended:
Responsibilities:
You will help with Assurance support activities
• Incident management
• You will assist with Problem management
• System administration
• And you will work with Billing operations
Key Qualifications:
• Bachelor level, in engineering (IT, Telecom) or
• 3-5 years’ experience of deploy system test and lead testing team.
• ISEB/ISTQB software testing qualifications would be an advantage
Read Also:
Additional Requirements:
• Knowledge of Managed Service telecom operations practice
• Knowledge sharing and collaboration skills
• Ericsson knowledge
• English skills
• Delivering results & meeting customer expectations
• Analyzing
• Working with people
• Creating & innovating
• Applying expertise & technology
Ericsson
provides equal employment opportunities (EEO) to all employees and
applicants for employment without regard to race, color, religion, sex,
sexual orientation, marital status, pregnancy, parental status, national
origin, ethnic background, age, disability, political opinion, social
status, veteran status, union membership or genetics.
Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.
Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.
Primary country and city: Tanzania, United Republic of (TZ) || || Dar es Salaam || ServEng
Req ID: 290164
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