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Jobs in Tanzania 2019: Project Manager - Dar es salaam & Zanzibar Job at Empower Group Limited | Deadline: 18th February, 2019
AJIRA TANZANIA 2019 / NAFASI ZA KAZI 2019
Position: Project Manager - Dar es salaam & Zanzibar
Type: Full Time
Category: Project & Program Management
Location: Dar-es-Salaam
Other Categories: Security, Safety & Defense ,
Job Level: Manager
Roles and Responsibilities
Functions of the Position:
Functions of the Position:
• Manage the smooth day-to-day running of the relevant sites/contracts to ensure profitability.
• Posting Sheets to be signed off daily. Ensure security officers are posted on sites according to the customer agreements/contracts.
• Measurement of Customer Service Standards to be complete on a monthly basis by the Contract Manager
• The Project Manager must ensure that the Site Inventory is used during any formal handing & taking over shifts on all sites.
• The Project Manager must ensure that site inspections are done on every site for all staff to ensure all are briefed, correctly dressed/equipped and ready for the shift.
• Ensure that pay queries are attended to and that correct the payments to security officers.
Manage the work schedules of direct reports to meet agreed plans, contracts and agreements in a cost-effective manner
• Ensure that the duty rosters are prepared in time and delivered to the Security Officers on site
• Authorize the necessary time sheets on a monthly basis
• Analyse the Easy Roster system to allocate manpower, over and under postings and rectify any anomalies
Customer Liaison
• Formal Customer Meetings to be held on a monthly basis or as per written agreement.
• Minutes of the Meetings to be forwarded to the customer within 7 days.
• Ensure that Site Seniors are included in the meeting and that the relevant discussions at the meetings are translated to all the Security Officers.
• Customer complaints to be resolved within 2 working days.
• Ensure that a formal Customer Service Assessment are completed monthly by the customer (or Preference Letter on file should the Customer not want to complete Monthly Assessment)
• Ensure that site visits are conducted according to a pre-determined visit plan.
Ensure Post Descriptions, emergency plans, registers and files are in place according to Customer and Company requirements.
• Ensure Post Descriptions and emergency plans are adhered to by the Security Officers
• Post Descriptions must be reviewed annually.
• Post Descriptions must be approved by the customer annually.
• Ensure that the correct registers and files are placed on site and maintained.
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Ensure that all Security Officers are inducted and properly trained to meet the requirements of the position/ post.
• New employee on a new site must be tested within 2 weeks to confirm they are familiar with all procedures.
• Determine training needs and where necessary recommend training to be conducted to meet customer requirements.
• Ensure that monthly Site Knowledge Tests are written by all Security Officers on site.
• Ensure that other on-site training is conducted as necessary to meet customer requirements.
Audits and Assessments
• Ensure that quality audits are conducted in accordance to the audit plan.
• Ensure that Health and Safety Risk Assessments are conducted in accordance to the Company Policy.
• Ensure that all the Security Officers on site are aware important/problematic physical risk factors
• Complete documentation regarding audits and risk assessments as required.
Ensure all Company assets are accounted for, properly handled safeguarded and maintained.
• Ensure that monthly equipment checks/ audits are conducted to ensure it is in good working order.
• Monthly reports to be forwarded to the relevant logistics/ Operation Clerk.
• Ensure that vehicles are inspected on a weekly basis.
• Ensure that vehicles are inspected during hand over/ Take over (includes complete vehicle inspection)
• Ensure that all defects are repaired immediately.
Discipline
• The Project Manager is responsible and must ensure strict discipline on his sites.
• The Conducting of disciplinary hearings, appeals and grievances according to the
• Company Disciplinary Code may be required from a Contract Manager.
Monthly and Weekly reports
• The Project Manager must ensure that the Monthly and Weekly reports are completed and forwarded to the respective managers as required.
Health and Safety
• Ensure that all sites comply and implement the company Health and Safety Policy.
• Distribute weekly Tool Box talks to all sites.
• Ensure that Health and Safety of all employees remain a priority.
General
• The Project Manager must ensure that all incidents are reported and properly investigated.
• The Project Manager will be required to follow-up on invoices and statements to ensure customers pay the appropriate amount on time.
Educational Qualifications
• Bachelor degree and equivalent
Experience Requirements
• At least 5 years of experience on a role.
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