4 New Job Vacancies Mwanza and Dar es salaam at Britam Tanzania | Apply Now

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Jobs Tanzania: 4 New Job Vacancies Mwanza and Dar es salaam at Britam Tanzania | Apply Now
NAFASI ZA KAZI / AJIRA TANZANIA

1. Underwriting Assistant (2 Posts)
Job description
Reviewing proposal forms, verifying client’s data, assessing the proposed risk within set standards, counterchecking the terms of the policy as well as reviewing the conditions of the policy. The role will report to the Assistant Underwriting Manager- Broking & Bancassurance.

• Assess the proposed risk within set standards
• Keep detailed and accurate records of policies underwritten and decisions made
• Review proposal forms
• Release policy documents, endorsements, valuation report to clients
• Communicate with clients on the renewal terms
• Maintain high standards of customer service - responding to clients enquiries; (brokers, telephone and emails)
• Liaise with brokers on issues relating to their policies
• Apply the credit control policy by ensuring that debit/credit notes raised are mailed and that they reach the brokers within the shortest time possible.
• Issue policy documents of general business
• Generate renewal notices for all renewal business
• Deliver on performance requirements as defined in the departments’ strategy map, balanced scorecard and Personal Scorecard.
• Renewal retention ratio
• Claims ratio
• Customer turnaround time
• Debtors ratio
• Compliance to underwriting standards

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Internal Relationships
Accountable to the Assistant Underwriting Manager-Broking & Bancassurance
Required to liaise and work closely with the other departments as may be necessary

External Relationships

• rokers
• Insurance sector players
• Bachelor’s degree (insurance option preferred)
• At least one experience in the insurance industry
• Experience in customer, market and competitor understanding
• Knowledge of insurance regulatory requirements
• Knowledge of Britam products

Learning and Researching: Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information; gathers comprehensive information to support decision making at management level; learns from successes and failures and seeks colleague and customer feedback.

Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.

Applying Expertise and Technology: Applies specialist and technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions.

Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; exhibits high standards for quality and quantity; monitors and maintains own quality and productivity; works in a systematic, methodical and orderly way; consistently achieves projects goals.

Following Instructions and Procedures: Follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role.

Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; accepts diversity; display individual responsibility towards the community and the environment; models the organisational values during every day interactions.

Primary Location Tanzania, United Republic of-Dar es Salaam-Dar es Salaam
Organization International Insurance Business
Job Type Permanent

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2. Corporate Sales Executive
Job description
The job holder will be responsible for growth of revenues for the branch to meet set annual premium targets for the branch. The role will report to the Branch Manager.

• Secure new business directly or through intermediaries
• Service existing business and follow up to ensure renewal
• Maintain excellent customer service to intermediaries and direct clients
• Undertake initial underwriting in accordance with set guidelines to ensure sound acceptance of risk.
• Ensure payment of premiums before policy attaches.
• Follow up to ensure intermediaries are paid commissions timely and accurately.
• Recruit new Agents and Direct Sales Representatives
• Manage Agents and Direct Sales Representatives recruited through auditing of company stationaries.
• Train, coach and support new Agents and Direct Sales Representatives to achieve sales targets.
• Follow and adhere to underwriting guidelines and standards as communicated by Underwriting Manager from time to time
• Prepare weekly sales reports as required
• Guide and assist clients on claims processing
• Deliver on performance requirements as defined in the strategy map and personal scorecard.
• Achievement of production targets
• Customer satisfaction
• Customer retention
• Premium collection

Internal Relationships

• Accountable to the Branch Manager
• Required to liaise and work closely with Underwriting, Finance, Claims and other departments as may be necessary

External Relationships

• Britam customers
• Intermediaries (Brokers, Agents & DSR’s)
• TIRA and other regulatory institutions
• Bachelors’ degree in a business related field
• Professional qualification in Insurance (CII certificate or equivalent)
• At least two years’ experience in a similar position
• Knowledge of Insurance Industry and concepts
• Knowledge of Insurance regulatory requirements
• Knowledge of sales and marketing
• Presenting and Communicating Information: Speaks fluently; expresses opinions, information and key points of an argument clearly; presents effectively; responds quickly to others ‘reactions and feedback during conversations; projects credibility.
• Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
• Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; encourages individual responsibility towards the community and the environment; models the organisational values during every day interactions.
• Analysing: Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be part of a much larger system.
• Planning and Organising: Adhere to and monitor clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones.
• Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; sets and models high standards for quality and quantity. Monitors and maintains quality and productivity. Works in a systematic methodical and orderly way. Consistently achieves projects goals

Primary Location Tanzania, United Republic of-Dar es Salaam-Dar es Salaam
Organization International Insurance Business
Job Type Permanent

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3. Branch Manager
Job description
The job holder is responsible for production of new and renewal of existing business and other lines within the branch catchment. The job holder also takes overall accountability for the branch activities. The role reports to the Country Sales Manager.

• Co-ordinate and supervise the branch staff and ensure that company policies and procedures are adhered to.
• Meet the various revenue targets as agreed on from time to time with respect to new business and renewal retention.
• Ensure accurate and competitive quotations are prepared and are in compliance to minimum rates as published by TIRA.
• Develop and maintain excellent relations with Brokers, Agents, Direct Sales Representatives and other channels and ensure excellent customer service to existing customers and prospective clients.
• Identify and develop new distribution outlets.
• Gather marketing intelligence statistics to facilitate development of strategies to give the company a competitive advantage in the branch catchment area.
• Train intermediaries on the general insurance products.
• Oversee underwriting procedures in the branch to ensure sound acceptance of risk.
• Oversee claims procedures at the branch and guide clients and intermediaries appropriately.
• Ensure collection of premium as per credit control policy.
• General management and administration of the branch office
• Deliver on the performance requirements as defined by the departments’ strategy map, balanced scorecard and personal scorecard.
• Premium collection
• Sales revenue
• Gross loss ratio
• Percentage of staff achieving targets

Internal Relationships

• Responsible for staff working under this position
• Required to liaise and work closely with the other staff members in Britam branches

External Relationships

• Britam customers
• Insurance sector players (Brokers, Agents, DSR’s, TIRA)
• Bachelor’s Degree in a business related degree.
• At least six years overall experience in the insurance industry with at least two at supervisory level.
• Professional qualification in Insurance (Certificate CII).
• Knowledge of Insurance regulatory requirements.
• Knowledge of Britam Products.

1. Leading and Supervising: Provides team with a clear direction based on the overall strategy and objectives of the department; motivates and empowers others with a clear sense of purpose; creates a positive climate that fosters learning and development; acknowledge high potential talent within the team; sets and articulates the vision and values through own personal behaviour.
2. Persuading and Influencing: Gains clear agreement and commitment from other; promotes the departmental strategy and objectives during team conversations; promotes ideas on behalf of the team and or department; makes a strong personal impact on others; takes care to manage the team’s impression and brand on others.
3. Presenting and Communicating Information: Speaks fluently; expresses opinions, information and key points of an argument clearly; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility.
4. Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; encourages team and individual responsibility towards the community and the environment.
5. Analysing: Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be a part of a much larger system.
6. Planning and Organising: Sets clearly defined team objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors team performance against deadlines and milestones.
7. Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic methodical and orderly way; consistently achieves projects goals.

Primary Location: Tanzania, United Republic of-Mwanza-Mwanza
Organization: International Insurance Business
Job Type: Permanent
Shift: Day Job
Contract Type: Full-time
Travel: Yes, 50 % of the Time
Job Posting: 19-11-2018
Unposting Date: Ongoing
Number of Openings: 1

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