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| AJIRALEO |
NAFASI ZA KAZI / AJIRA TANZANIA
JOB PURPOSE & MAIN MISSIONS:
• Manage a client portfolio in a sustainable & profitable way
• Scope of responsibility includes following activities : – Sea freight import clearing and forwarding activity
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NEW TANZANIAN JOBS OPPORUNITIES (250+ POSTS)
MAIN TASKS AND RESPONSIBILITIES DETAILS
• Manage the team (N-1)
Inform N-1 of the entity strategy/ evolutions and communicate on required alignments
Deliver set goals in terms of quality of service & costs control
Assess the performance of N-1
Develop & maintain the competencies
Ensure a smooth transfer of files/issues when change of N-1
Setup an induction program for newcomers in collaboration with HR
Apply leave management policy
Organize recruitments (after validation by the HMO) in collaboration with HR department and interview/select potential staff.
• Build & adapt process & organizations
Build and review regularly the import organisation (staff, skills). IFFM units must be
balanced in terms of skills and seniority (submission to MOM for validation)
Define SOPs in collaboration with QHSE department (submission to HMO for validation)
Organize the quality review within operations with the support of QHSE department & implement validated recommendations
• Manage client portfolio
Split the clients portfolio between the different IFFM units
Review regularly the client portfolio split by IFFM units regarding quality of service delivered, profitability and available means
Ensure that the appropriate quality of service is delivered to clients (according to quotation conditions)
Ensure that no potential business with current clients is lost
• Manage usual clients relationship
Validate/ Support Sales department actions for specific quotations (technical validation & tariff)
Support Sales department when clients presentation
Lead/ assist IFFM communication with the client in case of operational issue (potential or real)
Involvement in credit control committee
Validation of cash clients in the business software
• Monitor quality of service and profitability for the department
Responsible for the achievement of budget goals in terms of gross margin, costs, disbursements, DSO and Quality of Service
Review and analyse disbursements + involvement in disbursement control committee (request arbitrations or decision validation concerning files in anomaly) in collaboration with Disbursement Control Manager
Update & review of invoicing lines (once a year minimum)
• Manage operational relationship with subcontractors
In charge of operational relationship with selected subcontractors (excluding tariffs negotiation) including internal ones
Organize and follow the quality of service delivered by the subcontractors & provide corresponding feedback to MOM
Ensure the balance in terms of workload between subcontractors
• Alert/Inform Management
Implement specific organization/ control on major potential risks (temporary import, direct delivery, exemption process…) and perform a monthly follow-up at least, in collaboration with Customs Risks Manager
Alert management in case of significant operational issue (huge impact on quality of service, on invoicing, on sensitive clients…)
Inform his management of any information relevant regarding our business activity or environment
PERSONAL QUALITIES REQUIRED
- Organised
- Natural Leader
- Team player
- Self Starter
- Problem Solver
- Technical curiosity
- Ability to drive a team to work to a common goal.
REQUIRED SKILLS
- At least 10 years’ experience in clearing and forwarding
- At least 5 years’ experience as a manager
- Good knowledge of Microsoft Office
- Good use of email
- Excellent communicator
- Degree holder
Bolloré Transport & Logistics is the result of the union between the Bolloré Group's four traditional businesses. Bolloré Ports, Bolloré Railways, Bolloré Energy and Bolloré Logistics are four areas of business and expertise that now work collectively to satisfy the needs of global clients. Bolloré Transport & Logistics makes all of its areas of expertise available to its clients, including transport commission, petroleum logistics, and the construction and operation of port terminals and railway lines.
How to Apply
Please forward your updated, detailed CV to judith.nyafuru@bollore.com
Only shortlisted candidates will be contacted. If you have not heard from us within 7 days from the date of your application, please consider your application unsuccessful.
TO APPLY ONLINE CLICK HERE
Export Manager – Bollore Transport and Logistic
Job description
The main functions of the EXPORT MANAGER are to monitor activities of the Sea export both local and transit in order to increase level of performances/services granted to exporters based in Tanzania as well as the hinterland countries of Malawi, Zambia, Rwanda, Burundi and Uganda which are using services of the port of Dar es Salaam. The job requires a high level of market knowledge together with a good ability to manage projects. As the functions involve interaction with foreign customers overseas the knowledge of English is essential as well as the ability to travel as necessary to develop the business.
In order to match the requirements of a competitive market, a strong communicator is needed in order to be able to deal with customers overseas where decision makers are of a senior management level.
A high level of experience in the C&F activities is required to face the standards of performances in terms of operations and commercial skill /plurilanguage ability for Customers service/development purposes.
MAIN TASKS
a. Monitoring Operations of the Export Department.
b. Responsible for all warehousing activities including bonded.
c. Preparation of weekly and monthly market reports providing the local Management and overseas Head offices with current market information.
d. Implementation of customer services in export department and orientation of commercial policy.
e. Organizing commercial activities to cover both the local market as well as the landlocked countries. Travelling as necessary to meet existing and potential customers.
f. Maintaining comprehensive records on all operational and marketing activities to
g. enable the Management to have a clear picture of the activities/performances of the Export Departments.
h. Supervising and training junior staff to ensure better efficiency in performances, information flow to customers (quotations, status of files.)
i. Identifies training needs for immediate reports and liaises with HR for appropriate training programs to meet them.
j. Liaises with HR on issue of staff recruitment, selection, appraisal, salary, promotion and general welfare.
k. Identifies critical/key positions within the operation and liaises with HR on succession planning.
l.Liaises with respective authorities (THA, Customs, TICTS, Shipping lines and the Ship’s agents) at high levels for cargo documentation.
QUALIFICATIONS REQUIRED FOR THE JOB
– Bachelor’s Degree in Social Sciences/Business Administration.
– Ten years experience in Exports and Warehousing activities with a reputable international organization.
– Intimate knowledge of the AMI Network in East & Central Africa and European Head Quarters in Paris.
– Good understanding of the traffic movement in and out of Tanzania and the hinterland countries and ability to develop current business volume.
– Experience of Clearing/Forwarding, commercial and shipping matters as well as a comprehensive knowledge of general transportation and forwarding practices. Sound knowledge of the surrounding countries trade patterns as well as the countries of origin/destination.
– Comprehensive knowledge of the job with flexibility and ability to operate effectively in any region or environment.
– bility to communicate at the highest level in fluent English
– Experience and knowledge to represent the company at the most senior level on overseas visits and interaction with different cultures.
– Ability to manage and empower subordinates and encourages their development.
Job description
The main functions of the EXPORT MANAGER are to monitor activities of the Sea export both local and transit in order to increase level of performances/services granted to exporters based in Tanzania as well as the hinterland countries of Malawi, Zambia, Rwanda, Burundi and Uganda which are using services of the port of Dar es Salaam. The job requires a high level of market knowledge together with a good ability to manage projects. As the functions involve interaction with foreign customers overseas the knowledge of English is essential as well as the ability to travel as necessary to develop the business.
In order to match the requirements of a competitive market, a strong communicator is needed in order to be able to deal with customers overseas where decision makers are of a senior management level.
A high level of experience in the C&F activities is required to face the standards of performances in terms of operations and commercial skill /plurilanguage ability for Customers service/development purposes.
MAIN TASKS
a. Monitoring Operations of the Export Department.
b. Responsible for all warehousing activities including bonded.
c. Preparation of weekly and monthly market reports providing the local Management and overseas Head offices with current market information.
d. Implementation of customer services in export department and orientation of commercial policy.
e. Organizing commercial activities to cover both the local market as well as the landlocked countries. Travelling as necessary to meet existing and potential customers.
f. Maintaining comprehensive records on all operational and marketing activities to
g. enable the Management to have a clear picture of the activities/performances of the Export Departments.
h. Supervising and training junior staff to ensure better efficiency in performances, information flow to customers (quotations, status of files.)
i. Identifies training needs for immediate reports and liaises with HR for appropriate training programs to meet them.
j. Liaises with HR on issue of staff recruitment, selection, appraisal, salary, promotion and general welfare.
k. Identifies critical/key positions within the operation and liaises with HR on succession planning.
l.Liaises with respective authorities (THA, Customs, TICTS, Shipping lines and the Ship’s agents) at high levels for cargo documentation.
QUALIFICATIONS REQUIRED FOR THE JOB
– Bachelor’s Degree in Social Sciences/Business Administration.
– Ten years experience in Exports and Warehousing activities with a reputable international organization.
– Intimate knowledge of the AMI Network in East & Central Africa and European Head Quarters in Paris.
– Good understanding of the traffic movement in and out of Tanzania and the hinterland countries and ability to develop current business volume.
– Experience of Clearing/Forwarding, commercial and shipping matters as well as a comprehensive knowledge of general transportation and forwarding practices. Sound knowledge of the surrounding countries trade patterns as well as the countries of origin/destination.
– Comprehensive knowledge of the job with flexibility and ability to operate effectively in any region or environment.
– bility to communicate at the highest level in fluent English
– Experience and knowledge to represent the company at the most senior level on overseas visits and interaction with different cultures.
– Ability to manage and empower subordinates and encourages their development.
About us
Bolloré Transport & Logistics is the result of the union between the Bolloré Group's four traditional businesses. Bolloré Ports, Bolloré Railways, Bolloré Energy and Bolloré Logistics are four areas of business and expertise that now work collectively to satisfy the needs of global clients. Bolloré Transport & Logistics makes all of its areas of expertise available to its clients, including transport commission, petroleum logistics, and the construction and operation of port terminals and railway lines.
Bolloré Transport & Logistics is the result of the union between the Bolloré Group's four traditional businesses. Bolloré Ports, Bolloré Railways, Bolloré Energy and Bolloré Logistics are four areas of business and expertise that now work collectively to satisfy the needs of global clients. Bolloré Transport & Logistics makes all of its areas of expertise available to its clients, including transport commission, petroleum logistics, and the construction and operation of port terminals and railway lines.
How to Apply
Please forward your updated, detailed CV to judith.nyafuru@bollore.com
Only shortlisted candidates will be contacted. If you have not heard
from us within 7 days from the date of your application, please consider
your application unsuccessful.
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