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| AJIRALEO |
NAFASI ZA KAZI / AJIRA TIGO TANZANIA
Mobile Product Specialist (Grade 9) - ( Tanzania ) JOB PURPOSE
- The Mobile Product Specialist in B2B is responsible for managing the life cycle of all Mobile products and services under his/her responsibility and meet consumer satisfaction goals.
- This individual will bring to bear deep hands-on product management and operations experience, including product experience assessments, opportunity and risk analysis, B2B blue prints, coordinate B2B and marketing strategies, and product best practices.
THE WAY WE WORK: You are open-minded, passionate and the way you work energizes others. You are committed to the timely delivery of a job well done. You behave with integrity and transparency.
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CORE RESPONSIBILITIES
• Support the Mobile manager in ensuring budgetary targets for revenues, churn, active base etc. are met
• Manage and regularly update sales collateral for all products, including product presentations, competitive pricing, product briefs as well as product specification documentation
• Performance monitoring through regular reporting to ensure visibility of the Mobile performance
• Work with commercial operations team to ensure compliance on device subsidies and subsidy vouchers
• Monitor key KPI’s including ARPU, churn, active base, data penetration and gross adds
• Work with marketing to plan and drive to completion ATL and BTL marketing activity
• Be overall responsible for customer value management and driving CVM activities to execution with support from the CVM manager
• Be the overall custodian for the product roadmap and business cases that justify investment into new products
• Managing the functionality and pilot testing for B2B products
• Documenting and delivering pilot test results of B2B products
• Developing training material for the users of B2B products
• Suggesting initiatives for improving customer experience and consequently improving revenue
• Designing and implementing the quality assurance checklist for new products and services
• Implementing best regional quality assurance practices
• Giving input for the design and implementation of quality assurance initiatives that control the process of testing new products and services
• Ensuring quality of B2B products and services providers
• Cross-functional cooperation with other categories in order to achieve time to market effectiveness and organizational efficiency.
QUALIFICATIONS,EXPERIENCE &COMPETENCIES
• University degree in marketing, communication, engineering and/or business administration.
• Preferably an MBA or Master’s Degree
• Conversational English is desired.
• Minimum 2+ years of proven product management experience.
• Experience in working with cross-functional teams.
• Substantial knowledge of mobile trends & mobile technology.
• A results-oriented individual with a “make it happen” personality.
• A team player, able to work well with peers and influence them.
• Passionate about the possibilities (and challenges) of an increasingly digitally enabled world.
• Ability to engage in effective and persuasive negotiations.
• Strong interpersonal and communication skills.
• Effective communicator and presenter.
• Able to build relationships and credibility quickly.
"We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices"
Only Successful Candidates will be contacted.
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