Relationship Manager, Employee Banking Job Vacancy Dar es Salaam at Standard Chartered Bank | Deadline 25th July, 2018

AJIRALEO

Relationship Manager, Employee Banking - (1800024260)

Description
Job Purposes;
§ Meet the business objectives initiated by the respective country Retail Clients business
§ Relationship Management of existing Corporate effectively to facilitate portfolio growth.
§ Driving Activations and penetration of signed up schemes.
§ To assess the risk profiles of customer segments and contribute to the Development of effective control measures within the PDD.

Key Responsibilities;
Business Driver
· Achieve team sales target and increase sales productivity
· To grow the portfolio through a focused market segment approach by creating effective relationships that maximize revenues and Asset growth
· To support the campaign concept and analyze campaign findings against proposals.
· Achieve preferred segment relationship penetration, multi-product selling or bundles around anchor product (assets, wealth etc). All relevant internal and external certification to be completed prior to referring / selling wealth products.
· Arrange / create sales activities
· Build and manage relationship with business partners / intermediaries / channels
· Fulfills corporate employees' banking needs including payroll and other retail products
· Drive the Employee Banking one bank agenda
· Advice the Business on companies which exhibit high risk policies and practices hence control and manage risk

Customer Experience

• Ensure sales team has the right culture and attitude
• Operational quality – manage sales controllable error, rejection, approval rate, TAT etc.
• Engage Credit & Operations and other relevant stakeholders for smooth approval and customer on-boarding experience
• Manage customer experience

People Management

• Lead and engage team
• Proactive performance/scorecard management – motivation & retention of talent
• Train and Coach the team
• Upgrade people management skill constantly

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Risk Assurance

• Ensure CDD, MLP & TCF diligence
• Zero tolerance – Fraud, Mis-selling
• Discipline in HR and training related matters

• Adhere to all policies, guidelines and procedures, comply with local regulatory requirements, reflect best practices
• Adhere to operational risk controls and procedures in day to day sales management
• To ensure no adverse findings in internal / external audit, governance and compliance review
• To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager

Qualifications & Experience

• Must be a graduate. MBA's will be preferred.
• Sales experience of at-least 2-3 years of which 1 year must have been in managing a direct sales team will be preferred
• Should possess strong people management and leadership skills to manage approx 10-20 sales people.
• Experience in handling Deposit and Asset Products of a Bank would be an advantage but not a pre-requisite.
• Good knowledge of the selected market and customer segments would be an advantage.
• Strong communication and negotiation skills with the ability to influence outcomes.
• Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit.

Summary:
Company: Standard Chartered Bank

Location: Dar Es Salaam, Tanzania

Career Level: Mid-Senior Level

Industries: Banking, Insurance, Financial Services
Schedule: Full-time
Employee Status: Permanent
Posting Date: 10/Jul/2018
Unposting Date: 25/Jul/2018
Apply now to join the Bank for those with big career ambitions.  

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