B2B ICT Product Manager Job Vacancy at TIGO Tanzania | July, 2018

AJIRALEO

B2B ICT Product Manager Job Vacancy at TIGO Tanzania | July, 2018

NAFASI ZA KAZI/AJIRA TIGO TANZANIA

B2B ICT Product Manager (Grade 10)
Job Country: Tanzania
JOB PURPOSE
The ICT Product Manager in B2B is responsible for managing the life cycle of all ICT products and services under his/her responsibility and meet consumer satisfaction goals.
This individual will bring to bear deep hands-on product management and operations experience, including product experience assessments, opportunity and risk analysis, B2B blue prints, coordinate B2B and marketing strategies, and product best practices.
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CORE RESPONSIBILITIES
-Be overall P&L responsible for all ICT products within his/her domain
-Manage and regularly update sales collateral for all products, including product presentations, competitive pricing, product briefs as well as product specification documentation
-Be responsible for performance monitoring through regular reporting
-Responsible for key KPI’s including growth in recurring revenue stream, ARPA, price per mbps and other KPI’s used to monitor ICT service performance
-Work with marketing to plan and drive to completion ATL and BTL marketing activity
-Be overall responsible for customer value management and driving CVM activities to execution with support from the CVM manager
-Be the overall custodian for the product roadmap and business cases that justify investment into new products
-Managing the functionality and pilot testing for B2B products
-Documenting and delivering pilot test results of B2B products
-Developing training material for the users of B2B products
-Suggesting initiatives for improving customer experience and consequently improving revenue
-Designing and implementing the quality assurance checklist for new products and services
-Implementing best regional quality assurance practices
-Giving input for the design and implementation of quality assurance initiatives that control the process of testing new products and services
-Ensuring quality of B2B products and services providers
-Ensuring correct customer billing for usage of B2B products and services
-Help to define and implement B2B and marketing strategies of all products.
-Cross-functional cooperation with other categories in order to achieve time to market effectiveness and organizational efficiency.

QUALIFICATIONS & MINIMUM EXPERIENCE
-University degree in computer science, marketing, engineering and/or business administration.
-Preferably an MBA or Master’s Degree
-Minimum 5+ years of proven product management experience.
-Experience in working with cross-functional teams.
-Substantial knowledge of ICT trends & ICT technology. 

This position is open to people: Local
"We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices"
Only Successful Candidates will be contacted​.

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