Senior Contract Specialist Job Opportunity at Tigo Tanzania, March 2018

AJIRALEO

Senior Contract Specialist
JOB PURPOSE
1. To provide supplier operational performance and relationship management for a portfolio of allocated contracts.
2. To provide a lead role in the operational delivery and monitoring of contracts and supplier performance
3. To support the operation team to deliver efficiencies and service improvements, including continuous improvement activities.
4. To be point of escalation for all issues relating to allocated suppliers

CORE RESPONSIBILITIES
Managing performance to SLAs and against KPIs.
Manage operational delivery in line with contractual objectives and customer requirements.
Establish and maintain strong business relationships with stakeholders and suppliers including effectively managing contract enquiries, issues, disputes, variations, risks and undertaking negotiations with suppliers as required.
Developing new contracts and legal documents e.g. credit note, Instruction to proceed (ITP) and termination letters
Manage supplier relationship by conducting supplier relationship surveys
Research and analyse contract related information including supplier contract reporting, and provide reports regarding contract activity and performance to Management & GroupInternal and external audit liaison and coordination for P&SCM
Management, tracking and reporting performance of operational processes and support operational improvement initiatives
Organise and chair Steering Committees Administer any damages/reduction of service fees or extension of business
Any other assignment as may be assigned by Head of department

ACADEMIC QUALIFICATIONS
Degree in Business Administration, Procurement and Logistics Management and/or related fields
Knowledge in telecommunication technical operations environment

CORE COMPETENCIES
High level interpersonal skills, including the ability to liaise effectively with a range of stakeholders in providing expert
contract management advice to enable achievement of desired outcomes.
High level communication skills at all levels (written and verbal) and the ability to undertake negotiations with suppliers
in the resolution of disputes.
Demonstrated investigative and analytical skills including the ability to use MS Excel, MS Project, MS Visio, Database
and Reporting systems.
Ability to review, develop and implement guidelines and operating processes.
Demonstrated ability to work as part of a team to deliver project outcomes within specified parameters including timeframes
and objectives.
Ability to identify continuous improvement and innovation opportunities in processes to improve effectiveness and efficiency.
Ability to work under limited direction, including experience in planning, prioritising and organising work for self and
others to achieve goals and deadlines.
This position is open to people: Local 

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