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| AJIRALEO |
Other Dar es Salaam District Dar Es Salaam
Description
Industry: Human Resources
Minimum Qualification: Bachelor
Minimum Experience: 5 years
REPORTS TO: CEO
Responsible for monitoring, drive and ensure key performance targets are met to improve COMPANY profitability through structured growth and alternative revenue channels. Actively identify, evaluate and act directly on profitable business opportunities available for COMPANY. Positively identify customer challenges and improve customer value proposition.
JOB RESPONSIBILITIES
ESSENTIAL DUTIES AND RESPONSIBILITIES include but not limited to the following;
Analyse statistical data to explore revenue opportunities and come up with commercial strategies to increase COMPANY profitability.
Drive the Key performance areas to ensure operations meet the target set.
Collaborate closely with Chief Operations Officer to ensure the targets are met without compromising the profitability of the company.
Constant evaluation of import cargo & customer mix for effective allocation of containers to minimise handling & operational costs, leverage on storage revenue at the same time monitor cargo port stay and efficient utilisation of yard capacity.
Closely liaise with COO to ensure operational decisions do not negatively impact customers that is shipping lines, cargo owners and freight forwarders.
Effectively management of transit cargo, follow-up on customer challenges, facilitate with various stakeholders and authorities to ensure cargo is cleared timely to minimise port stay while enhancing customer experience.
Identify and maintain relationship with key players in transit business at the origin/destination landlocked countries.
Identify, secure and maintain profitable business opportunities within Tanzania.
Assume responsibility for efficient management of customer accounts.
Manage relationship with shipping lines, Freight Forwarders, ICD Operators and all Industry Associations
Prepare the annual business plan and ensure compliance with the managerial policies and procedures.
Increase COMPANY market intelligence by maintaining a broad and up to date knowledge on competitor activities, market drivers and external influences on COMPANY business.
Champion the continued development of the COMPANY Customer Relationship Management system to map customers, stakeholders, end users, trade bodies and industry associations, promoting strong personal relationships with all business influencers.
Continually strive to identify and seek to capitalise on profitable business opportunities, particularly where these may complement and increase COMPANY overall supply chain offerings, including subsidiary businesses.
Accountability for customer financial relationships, which includes: billing, overdues and payment behaviour.
To ensure efficient communication between our customer base, influential stakeholders and operational colleagues. Most especially in areas of berth planning, logistics and execution relating to our contractual obligations and service delivery.
Conduct comprehensive analysis on complex business propositions, present outcome and findings to stakeholder groups and senior management.
Bench -mark and share independent development strategy for each managed account, which includes positive rate development both opportunistic and within contract terms.
Suggest, arrange and participate in Customer Corporate Events, relationship and Team building activities and functions.
To evaluate and identify our local and transit customer challenges related to delayed Cargo Clearance and advise Management.
Evaluate, propose, lobby with stakeholders and regulators on tariff reviews
Prepare and submit commercial report to HPH on monthly basis
Prepare and maintain customer database and their volumes etc
SKILLS AND SPECIFICATIONS
Excellent organization, supervisory, managerial and leadership skills
Ability to work independently
Excellent active networking skills with customers, stakeholders and Government
Commercial & analytical skills
Communication and interpersonal skills.
Oral and written expression in English.
Excellent problem analysis.
Creativity and ingeniousness.
Innovative.
Decisiveness.
EDUCATION AND EXPERIENCE
Degree in business administration, or other relevant commercial discipline. Master’s level will be added advantage.
A minimum of 5 years in commercial field with proven experience within maritime industry.
Human Resources Consulting of Tanzania seeks to recruit a qualified candidate for the position of a Commercial Manager for a client.
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